Neuroscience Ward Clerk — Patient Flow & Coordination

svha; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging available

Fitness Passport gym discounts

Give4Good workplace giving

Job summary

St Vincent's Private Hospital Melbourne in Fitzroy is seeking a dedicated Ward Clerk for a permanent, full-time role. You will support patient flow, handle admissions, transfers and discharges, and serve as a key contact for ward enquiries.

The role requires excellent organisational and communication skills, hospital information management experience, and a friendly, professional approach to patients, families and staff.

Qualifications

• Excellent communication and organisational skills.
• Previous hospital and/or customer service experience.
• Experience with hospital patient information management system and medical terminology is highly desirable.
• Proven attention to detail and accuracy.
• Friendly and approachable with a commitment to patient-centred care.

Responsibilities

• Support patient flow by assisting with Patient Admissions, Transfers and Discharges.
• Act as a key point of contact for enquiries and ward coordination.
• Welcome and provide a friendly, professional and helpful service to patients, families, visitors and staff.
• Answering telephone enquiries and maintaining accurate records using hospital information systems.
• Manage Medical Records and Patient Documentation.
• Provide administration support to the Nurse Unit Manager and the ward staff.

Skills

Communication skills

Organisational skills

Hospital experience

Customer service

Medical terminology

Job description

St Vincent's Private Hospital Melbourne in Fitzroy is seeking a dedicated Ward Clerk for a permanent, full-time role. You will support patient flow, handle admissions, transfers and discharges, and serve as a key contact for ward enquiries.

The role requires excellent organisational and communication skills, hospital information management experience, and a friendly, professional approach to patients, families and staff.