Neuroscience Ward Clerk - Patient Flow & Admin (FT)

St Vincent's Private Hospital Brisbane; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport discount

Give4Good workplace giving

Additional leave options

Staff hospital admissions discount

Job summary

St Vincent's Private Hospital Melbourne is seeking an experienced Ward Clerk to join our Fitzroy-based team in a permanent, full-time role. You will support patient flow, admissions, transfers and discharges, and act as a central point of contact for enquiries.

The ideal candidate is highly organized, with excellent communication and IT skills, experience with hospital information systems, and a commitment to patient-centred care.

Qualifications

• Experience in hospital administration and patient flow support.
• Strong attention to detail and accurate record-keeping.
• Ability to deliver high level customer service to patients and staff.
• Familiarity with hospital information management systems and medical terminology is desirable.

Responsibilities

• Support patient flow by assisting with Admissions, Transfers and Discharges.
• Act as a key contact for enquiries and ward coordination.
• Welcome and provide a friendly, professional and helpful service to patients, families, visitors and staff.
• Answering telephone enquiries and maintaining accurate records using hospital information systems.
• Manage Medical Records and Patient Documentation.
• Provide administration support to the Nurse Unit Manager and the ward staff.

Skills

Highly organized

Process driven

Attention to detail

Time management

Communication skills

Hospital/customer service experience

Hospital information system

Medical terminology

Tools

Hospital information system

Job description

St Vincent's Private Hospital Melbourne is seeking an experienced Ward Clerk to join our Fitzroy-based team in a permanent, full-time role. You will support patient flow, admissions, transfers and discharges, and act as a central point of contact for enquiries.

The ideal candidate is highly organized, with excellent communication and IT skills, experience with hospital information systems, and a commitment to patient-centred care.