Ward Clerk – Neuroscience Unit (Full-Time)

St Vincent's Private Hospital Toowoomba; Melbourne; On-site; AUD 54,000 - 70,000; Full time

Benefits offered by this job

Salary packaging

Fitness/ Gym discount

Give4Good donations program

Additional leave options

Staff hospital admissions discounts

Job summary

St Vincent's Private Hospital Fitzroy is seeking an experienced Ward Clerk to join our busy ward team. This permanent, full-time role supports patient flow, admissions, transfers and discharges, and provides frontline reception for patients, families and staff.

You'll manage records, use the hospital information system and assist the Nurse Unit Manager. We value attention to detail, strong organisation and outstanding customer service in a fast-paced healthcare environment.

Qualifications

• Experience in hospital settings or healthcare front desk is preferred.
• Demonstrated ability to deliver excellent customer service to patients and staff.
• Strong organisational and communication skills with attention to detail.

Responsibilities

• Support patient flow by assisting with Admissions, Transfers and Discharges.
• Act as key point of contact for enquiries and ward coordination.
• Welcome patients, families, visitors and staff with a friendly, professional service.
• Answer telephone enquiries and maintain precise records in hospital systems.
• Manage Medical Records and Patient Documentation.
• Provide administration support to the Nurse Unit Manager and ward staff.

Skills

Clerical experience

Customer service

Communication skills

Attention to detail

Time management

Tools

Hospital information system

Medical terminology

Job description

St Vincent's Private Hospital Fitzroy is seeking an experienced Ward Clerk to join our busy ward team. This permanent, full-time role supports patient flow, admissions, transfers and discharges, and provides frontline reception for patients, families and staff.

You'll manage records, use the hospital information system and assist the Nurse Unit Manager. We value attention to detail, strong organisation and outstanding customer service in a fast-paced healthcare environment.