NDIS SDA Office & Compliance Manager

Business Nest; Melbourne; On-site; AUD 75,000 - 85,000; Full time

Job summary

Select Home Living in Melbourne is seeking an Office Manager to coordinate administrative systems, records, and staff to ensure smooth day-to-day operations within SDA housing projects.

The role supports management in administering SDA properties, managing relationships with participants, service providers, contractors and other stakeholders, while maintaining confidentiality and compliant records.

Qualifications

• AQF Diploma or higher in Business, Management, Administration or related discipline.
• At least one year of relevant office management experience.
• Experience in office administration, coordination and staff supervision.
• Experience maintaining administrative systems, records and business documentation.
• Strong organisational, communication and stakeholder-management skills.
• Ability to manage competing priorities and work independently.
• Strong computer skills, including Microsoft Office and electronic record-management systems.

Responsibilities

• Plan, organise and review office administrative systems, procedures and services to ensure efficient day-to-day operation.
• Coordinate and allocate office resources, including administrative personnel, office space, equipment, technology and supplies.
• Assign administrative duties to staff, monitor workloads and performance, and ensure work is completed accurately and within required timeframes.
• Supervise and support administrative employees, including coordinating induction, training, leave, attendance and performance matters.
• Maintain and oversee business records, correspondence, property documentation, participant-related administrative records, contracts, invoices and other office documentation.
• Develop and maintain filing, document-control and information-management systems, ensuring confidentiality and secure handling of sensitive information.
• Coordinate administrative processes for SDA properties, including documentation, maintenance requests, contractor communications, property records and stakeholder correspondence.
• Liaise with management, service providers, participants and external stakeholders to coordinate administrative matters and resolve operational issues.
• Coordinate office accounts administration, including invoices, expense records, supplier documentation and liaison with external accountants/bookkeepers as required.
• Monitor office expenditure and administrative requirements and provide relevant reports and information to management.
• Ensure office equipment, systems and supplies are maintained and repairs arranged.
• Assist management with recruitment and personnel administration, including onboarding and training
• Monitor office compliance with workplace health and safety requirements, privacy obligations and internal policies.

Skills

Organisational skills

Communication skills

Stakeholder management

Prioritisation / time management

Education

AQF Diploma or higher in Business/Management/Administration or related discipline

Tools

Microsoft Office

Electronic records systems

Job description

Select Home Living in Melbourne is seeking an Office Manager to coordinate administrative systems, records, and staff to ensure smooth day-to-day operations within SDA housing projects.

The role supports management in administering SDA properties, managing relationships with participants, service providers, contractors and other stakeholders, while maintaining confidentiality and compliant records.