Full-Time Office Manager

Business Nest; Melbourne; Presencial; AUD 75 000 - 85 000; Tempo integral

Resumo da oferta

Select Home Living in Melbourne is seeking an Office Manager to coordinate administrative systems, records, and staff to ensure smooth day-to-day operations within SDA housing projects.

The role supports management in administering SDA properties, managing relationships with participants, service providers, contractors and other stakeholders, while maintaining confidentiality and compliant records.

Qualificações

• AQF Diploma or higher in Business, Management, Administration or related discipline.
• At least one year of relevant office management experience.
• Experience in office administration, coordination and staff supervision.
• Experience maintaining administrative systems, records and business documentation.
• Strong organisational, communication and stakeholder-management skills.
• Ability to manage competing priorities and work independently.
• Strong computer skills, including Microsoft Office and electronic record-management systems.

Responsabilidades

• Plan, organise and review office administrative systems, procedures and services to ensure efficient day-to-day operation.
• Coordinate and allocate office resources, including administrative personnel, office space, equipment, technology and supplies.
• Assign administrative duties to staff, monitor workloads and performance, and ensure work is completed accurately and within required timeframes.
• Supervise and support administrative employees, including coordinating induction, training, leave, attendance and performance matters.
• Maintain and oversee business records, correspondence, property documentation, participant-related administrative records, contracts, invoices and other office documentation.
• Develop and maintain filing, document-control and information-management systems, ensuring confidentiality and secure handling of sensitive information.
• Coordinate administrative processes for SDA properties, including documentation, maintenance requests, contractor communications, property records and stakeholder correspondence.
• Liaise with management, service providers, participants and external stakeholders to coordinate administrative matters and resolve operational issues.
• Coordinate office accounts administration, including invoices, expense records, supplier documentation and liaison with external accountants/bookkeepers as required.
• Monitor office expenditure and administrative requirements and provide relevant reports and information to management.
• Ensure office equipment, systems and supplies are maintained and repairs arranged.
• Assist management with recruitment and personnel administration, including onboarding and training
• Monitor office compliance with workplace health and safety requirements, privacy obligations and internal policies.

Conhecimentos

Organisational skills

Communication skills

Stakeholder management

Prioritisation / time management

Formação académica

AQF Diploma or higher in Business/Management/Administration or related discipline

Ferramentas

Microsoft Office

Electronic records systems

Descrição da oferta de emprego

SALARY $75,000 – $85,000 + SUPERANNUATION

About Select Home Living

Select Home Living provides quality, purpose-built accommodation designed to meet the needs of participants requiring Specialist Disability Accommodation (SDA). The organisation works with quality properties designed to meet relevant NDIS-SDA requirements and collaborates with experienced and accredited NDIS service providers to support appropriate accommodation outcomes for participants.

Position Purpose

The Office Manager is responsible for organising, coordinating and controlling the administrative functions and resources of Select Home Living.

The position ensures the efficient operation of the office by managing administrative systems, records, office personnel, resources and internal processes, while supporting management in the administration of the organisation’s SDA properties and relationships with participants, service providers, contractors and other external stakeholders.

Key Duties and Responsibilities

The Office Manager will:

• Plan, organise and review office administrative systems, procedures and services to ensure the efficient day-to-day operation of the business.
• Establish administrative priorities, workflows and office service standards and monitor their implementation.
• Coordinate and allocate office resources, including administrative personnel, office space, equipment, technology and supplies.
• Assign administrative duties to staff, monitor workloads and performance, and ensure work is completed accurately and within required timeframes.
• Supervise and support administrative employees, including coordinating induction, training, leave, attendance and performance matters.
• Maintain and oversee business records, correspondence, property documentation, participant-related administrative records, contracts, invoices and other office documentation.
• Develop and maintain appropriate filing, document-control and information-management systems, ensuring confidentiality and secure handling of sensitive information.
• Coordinate administrative processes associated with SDA properties, including documentation, maintenance requests, contractor communications, property records and stakeholder correspondence.
• Liaise with management, NDIS/SDA service providers, participants and their representatives, property professionals, contractors and other external stakeholders to coordinate administrative matters and resolve operational issues.
• Coordinate office accounts administration, including invoices, expense records, supplier documentation and liaison with external accountants/bookkeepers as required.

Continued below:

Key Responsibilities

• Monitor office expenditure and administrative requirements and provide relevant reports and information to management.
• Ensure office equipment, systems and supplies are appropriately maintained and arrange repairs, servicing or replacement where required.
• Assist management with recruitment and personnel administration, including maintaining employment records, coordinating onboarding, training and staff documentation.
• Monitor office compliance with applicable workplace health and safety requirements, organisational policies and administrative procedures.
• Assist in ensuring administrative operations comply with relevant legislation, NDIS/SDA requirements, privacy obligations and internal policies and procedures.
• Identify opportunities to improve administrative processes, record keeping, workflow efficiency and service delivery.
• Prepare reports, correspondence, meeting documentation and other administrative material for management.
• Coordinate meetings, appointments and communications involving management, staff and external stakeholders.
• Coordinate personnel administration and activities, including recruitment and hiring, staff onboarding, training, performance management, promotions, leave and attendance, payroll administration and supervision of administrative staff.
• Perform other office management duties reasonably required for the efficient administration and operation of Select Home Living.

Skill & Experience

The successful applicant should have:

• An AQF Diploma, Advanced Diploma, Associate Degree or higher qualification in Business, Management, Administration or a related discipline; or
• At least one year of relevant office management experience commensurate with the requirements of the position.
• Demonstrated experience in office administration, coordination and staff supervision.
• Experience maintaining administrative systems, records and business documentation.
• Strong organisational, communication and stakeholder-management skills.
• Ability to manage competing priorities and work independently.
• Strong computer skills, including Microsoft Office and electronic record-management systems.

Experience within the NDIS, disability accommodation, SDA, property, community services or a related sector would be highly regarded.

• Office administration and operational coordination
• Staff supervision and workflow management
• Records and document management
• Accounts and administrative record keeping
• Compliance and confidentiality
• Problem solving and organisational skills