Office Operations & Compliance Manager

Housing Industry Association Limited; Queensland; On-site; AUD 55,000 - 75,000; Full time

Job summary

Housing Industry Association Limited in Queensland is seeking an experienced Office Manager to lead daily administrative operations, oversee personnel, and ensure efficient systems across the organisation. You will coordinate records, procurement, site documentation (SWMS, permits, job dockets), maintain WHS registers, and support managers with admin tasks and training documentation.

The role emphasizes compliance with policies, logging incidents, audits, and maintaining strong customer service

Qualifications

• Experience with administering records and WHS compliance.
• Strong organisational and communication skills.
• Ability to coordinate multiple admin functions and suppliers.

Responsibilities

• Organise and control office functions and resources to ensure efficiency.
• Prepare and maintain accurate records, reports, and documentation.
• Manage filing systems (physical and digital).
• Allocate accounting/payroll tasks to bookkeeper and oversee workflow.
• Coordinate site documentation (SWMS, permits, job dockets).
• Support managers with admin and procurement needs.
• Track job progress and update systems accordingly.
• Order and manage materials and supplies for sites.
• Assist with onboarding, inductions, and training documentation.
• Maintain employee records and leave registers.
• Coordinate medicals, tickets, and qualifications compliance.
• Maintain WHS registers, documentation and incident reports.
• Ensure company policies and procedures are up to date.
• Coordinate vehicle, equipment, and license compliance.
• Manage site safety documentation and updates.
• Keep logbooks, registrations, and insurance up to date.
• Manage client and supplier relationships.
• Maintain strong customer service and resolve office issues as required.
• Ensure SWMS, risk assessments, and safety procedures are current.
• Report incidents, near-misses, and hazards.
• Assist with audits and compliance checks.

Skills

Office management

Records management

Procurement

WH S compliance

Communication

Education

AQF Diploma or higher

Job description

Housing Industry Association Limited in Queensland is seeking an experienced Office Manager to lead daily administrative operations, oversee personnel, and ensure efficient systems across the organisation. You will coordinate records, procurement, site documentation (SWMS, permits, job dockets), maintain WHS registers, and support managers with admin tasks and training documentation.

The role emphasizes compliance with policies, logging incidents, audits, and maintaining strong customer service