NDIS Administration Superstar – Community Support

Carers Queensland Inc.; Sunshine Coast Regional; On-site; AUD 64,000 - 79,000; Full time

Benefits offered by this job

Remuneration CSW2.1 + 12% super

Not-for-Profit Tax Benefits with RemS​

Accrued Days Off

Job summary

Carers Queensland Inc. in Maroochydore on the Sunshine Coast is seeking an Administration Superstar to provide frontline administrative support to the NDIS Local Area Coordinator Program team.

You will welcome participants, families and carers, schedule meetings, maintain records in our databases and use the NDIA Business System to capture notes and actions. The role requires high attention to detail, ability to work in a fast-paced environment, and strong IT skills.

Qualifications

• Extremely high attention to detail and accuracy in administrative tasks.
• Experience engaging with the community and providing information to participants, families and carers.
• Strong IT skills and ability to use multiple systems efficiently.

Responsibilities

• Maintaining appropriate administrative records in databases.
• Using the NDIA Business System to record appointments, notes, and actions.
• Scheduling participant contact and meetings.
• Provide a professional and welcoming customer service experience to all participants, carers, families and visitors.
• Schedule and prepare meeting rooms, materials and equipment as required.
• Organise venues and catering for meetings, training sessions & events.
• Providing general information in response to participant enquiries and refer to appropriate internal stakeholders when required.

Skills

Customer service

Administrative support

Attention to detail

Data entry

IT proficiency

Tools

NDIA Business System

Job description

Carers Queensland Inc. in Maroochydore on the Sunshine Coast is seeking an Administration Superstar to provide frontline administrative support to the NDIS Local Area Coordinator Program team.

You will welcome participants, families and carers, schedule meetings, maintain records in our databases and use the NDIA Business System to capture notes and actions. The role requires high attention to detail, ability to work in a fast-paced environment, and strong IT skills.