National Business Manager - Coles, Target & Kmart

Lindt & Sprüngli (Australia) Pty Ltd; Melbourne; On-site; AUD 150,000 - 210,000; Full time

Job summary

Lindt & Sprüngli is seeking a National Business Manager for Coles, Target and Kmart in Melbourne to lead customer strategies across these key accounts. This Senior Leader role reports to the Sales Director and requires excellence in execution, strategic thinking, and timely delivery of solutions to meet business objectives.

You will partner with Marketing, Finance and Supply Chain to maximise ROI, develop pricing and promotions, and implement strategic initiatives across the Australian market.

Qualifications

• Strong commercial planning capability and ability to drive growth.
• Excellent financial, analytical, and commercial decision-making skills.
• Exceptional leadership and coaching ability with stakeholders.
• Strong communication and relationship-building skills.
• Change management capability to lead through change.

Responsibilities

• Lead execution and drive winning strategies with Coles, Target and Kmart.
• Develop close relationships with Marketing, Finance and Supply Chain.
• Ensure timely delivery of business solutions to meet objectives.
• Develop and implement strategic initiatives for Lindt.
• Provide recommendations on pricing and promotion to maximise ROI.

Skills

Commercial planning

Financial analysis

Analytical decision-making

People leadership

Relationship building

Change management

Job description

About the Role

We are looking for the National Business Manager, Coles Target and Kmart, a Senior Leader role within the Sales team, reporting to the Sales Director. You will be responsible for developing and driving customer strategies. A few highlights on the role expectations:

• Leading in excellence in execution and winning within Coles, Target and Kmart
• Successful in developing close relationships with internal stakeholders such as Marketing, Finance and Supply Chain to achieve business priorities
• Ensure success delivering business solutions in a timely manner to meet customer and business objectives
• Able to develop and implement strategic initiatives for Lindt
• Provide recommendations on pricing and promotion strategy to maximise ROI

About You

• Strong commercial planning capability, with the ability to plan and drive growth. Ability to build strong relationships with external and internal stakeholders. Ability to negotiate and drive mutual business benefits to relationships.
• Strong financial, analytical and commercial decision-making skills, with confidence interpreting market data, customer performance and P&L drivers
• Have exceptional people leadership capability and a gift for coaching others and building trust with stakeholders and partners.
• Strong organisational and relationship building skills, with excellent communication and interpersonal skills.
• Change management capability, including the ability to adapt quickly to changing environments and lead others through change.

If you are a Leader in your own environment today and you have the ambition to grow your career professionally and personally,

Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards.

Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible "employer of choice" who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business.

Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.