Retail Store Team Member

Lindt & Sprüngli (Australia) Pty Ltd; Gosford; On-site; AUD 42,000 - 52,000; Part time

Benefits offered by this job

Birthday day off

Free hot drinks

Staff discount 50%

Job summary

Lindt & Sprüngli (Australia) Pty Ltd is seeking energetic Retail Store Team Members for our Erina Fair Lindt Chocolate Shop. You will connect with customers, craft delightful chocolate and beverage experiences, and share in-depth knowledge of Lindt products.

Join a vibrant team in a busy retail environment, delivering a premium Lindt experience. Weekend availability and a passion for excellence are highly valued, with opportunities for growth and development within the Lindt group.

Qualifications

• Experience in a fast-paced café or retail environment.
• Customer-focused with a passion for chocolate.
• Willingness to work weekends and flexible hours.

Responsibilities

• Engage customers and create a unique Lindt experience.
• Prepare beverage orders at the chocolate bar.
• Educate customers on Lindt products with enthusiasm and knowledge.
• Represent Lindt as an ambassador delivering exceptional service.

Skills

Barista experience

Retail environment

Customer service

Job description

Highly engaged team Manage our LAU - AUS - Retail - Erina - B03 retail store

Do you love Chocolate? Do you love Coffee? Do you love when these two worlds collide? Just like chocolate and coffee, we’re a perfect match! We are looking for energetic and vibrant individuals to help us Enchant the World with Chocolate within our Retail stores. More importantly, we’re looking for diverse personalities where everyone is comfortable to be themselves.

About the role

As a Retail Store Team Member at our Erina Fair store, you will support our Lindt Chocolate Shops by spreading the word about the wonders of Lindt by:

• Creating meaningful relationships with customers by providing a unique Lindt experience
• Preparing customer beverage orders at the chocolate bar
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge
• Being our Lindt ambassadors and delivering exceptional customer service to all

We are looking for individuals who:

• Love Lindt Chocolate!
• Previous experience in a fast-paced café or retail environment
• Put their heart into everything they do and can talk the language of chocolate
• Have a passion for excellence and can provide every customer with a unique Lindt experience
• Previous barista experience desirable
• Flexibility to work hours that suit our fluctuating business needs, including weekends and

What we can offer you:

• Career opportunity and leadership development
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• A paid day off on your birthday every year
• Free hot drinks all working days and 50% staff discount

So, what are you waiting for? Join us so together we can Enchant the World with Chocolate!

We'd love to get to know you! Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support - rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally - empowering people to grow, take ownership and shape a sustainable future together. We are a responsible "employer of choice" who provides an inspiring people experience. Together, we build trust, drive innovation, and grow - as individuals and as a business.

Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.