Retail Store Team Member

Lindt & Sprüngli (Australia) Pty Ltd; Brisbane; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Birthday day off

50% staff discount

Free hot drinks on working days

Job summary

Lindt & Sprüngli (Australia) Pty Ltd is hiring for a Retail Store Team Member in Brisbane to support Lindt Chocolate Shops by delivering a unique Lindt experience to customers.

You will create relationships, educate customers on Lindt products, and contribute to a vibrant, diverse team in a fast-paced retail/café environment. Weekend availability is preferred and opportunities for career growth are offered.

Qualifications

• Experience in fast-paced café or retail environment.
• Ability to provide a unique Lindt experience and educate customers about products.
• Barista experience desirable.
• Flexibility to work weekends.

Responsibilities

• Creating meaningful relationships with customers by providing a unique Lindt experience.
• Preparing customer beverage orders at the chocolate bar.
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge.
• Being our Lindt ambassadors and delivering exceptional customer service to all.

Skills

Customer service

Barista experience

Retail environment

Job description

Highly engaged team Manage our LAU - AUS - Retail - Bundoora - R13 retail store Do you love Chocolate? Do you love Coffee? Do you love when these two worlds collide? Just like chocolate and coffee, we’re a perfect match! We are looking for energetic and vibrant individuals to help us Enchant the World with Chocolate within our Retail stores. More importantly, we’re looking for diverse personalities where everyone is comfortable to be themselves.

About the role

As a Retail Store Team Member at our Brisbane store, you will support our Lindt Chocolate Shops by spreading the word about the wonders of Lindt by:

• Creating meaningful relationships with customers by providing a unique Lindt experience
• Preparing customer beverage orders at the chocolate bar
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge
• Being our Lindt ambassadors and delivering exceptional customer service to all

We are looking for individuals who:

• Love Lindt Chocolate!
• Previous experience in a fast-paced café or retail environment
• Put their heart into everything they do and can talk the language of chocolate
• Have a passion for excellence and can provide every customer with a unique Lindt experience
• Previous barista experience desirable
• Flexibility to work hours that suit our fluctuating business needs, including weekends

What we can offer you:

• Career opportunity and leadership development
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• A paid day off on your birthday every year
• Free hot drinks all working days and 50% staff discount

We’re a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business. Looking to grow your career in a dynamic, international setting? Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF5.92billion in2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since2008, the Lindt& Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.