Multi-Location Medical Receptionist - Part-Time Admin

Outlook Eye Specialists; Gold Coast City; Sur place; AUD 40 000 - 55 000; Temps partiel

Avantages offerts par ce poste

Training and development

Growth opportunities

Modern facilities

Competitive hourly rate

Résumé du poste

Outlook Eye Specialists is a privately owned ophthalmic medical practice with locations at Southport, Coolangatta and Robina. We are seeking a professional Medical Receptionist/Administrative Support to join our busy team on a permanent part-time basis (24-38 hours per week) with travel to all three locations.

You will be the first point of contact for patients, handling calls, scheduling, check-in, and providing clerical support to doctors and staff.

Qualifications

• Prior experience in medical reception or telephony (ophthalmology or specialist experience highly regarded).
• Confident handling of multi-line phones and a busy front desk.
• Strong computer skills – familiarity with Genie or similar practice software an advantage.
• Excellent communication skills, both verbal and written.
• A calm, organised and caring nature.
• Ability to multitask, prioritise, and work under pressure in a team environment.
• Commitment to patient confidentiality and high professional standards.

Responsabilités

• Answering high volumes of incoming calls with professionalism and empathy.
• Booking, confirming and managing appointments across multiple locations.
• Welcoming patients and assisting with check-in and paperwork.
• Providing administrative support to doctors and clinical staff.
• Processing Medicare, DVA, and private practice billing.
• Scanning, filing, data entry, and general admin duties.
• Supporting the team in creating a warm and efficient environment.

Connaissances

Medical reception

Telephony

Multi-line phones

Communication skills

Team environment

Patient confidentiality

Organised

Outils

Genie EMR

Description du poste

Outlook Eye Specialists is a privately owned ophthalmic medical practice with locations at Southport, Coolangatta and Robina. We are seeking a professional Medical Receptionist/Administrative Support to join our busy team on a permanent part-time basis (24-38 hours per week) with travel to all three locations.

You will be the first point of contact for patients, handling calls, scheduling, check-in, and providing clerical support to doctors and staff.