Ophthalmology Medical Receptionist — Part-Time

Northside Eye Specialists; Brisbane; On-site; AUD 30,000 - 47,000; Part time

Job summary

Northside Eye Specialists in Chermside, Brisbane, is seeking an experienced Medical Receptionist to join on a permanent part-time basis. You will interact daily with patients and clinical staff.

The role requires Medicare and DVA billing knowledge, strong phone and scheduling skills, and Genie practice management experience. You’ll deliver exceptional patient service in a busy ophthalmology clinic.

Qualifications

• Minimum 3 years continuous experience in medical reception.
• Recent Genie practice management software experience.
• Ophthalmology experience preferred, other medical backgrounds welcome.

Responsibilities

• General medical reception and administration duties.
• Managing a high volume of incoming telephone calls.
• Patient appointment scheduling and management.
• Surgical bookings and coordination across multiple hospitals.
• Medicare and DVA billing and processing.
• Referral management and triage.
• Managing incoming and outgoing correspondence and emails.
• Provide a professional, friendly patient experience throughout their journey.

Skills

Medical reception experience

Customer service oriented

Communication skills

Multitasking

Education

3+ years medical reception experience

Tools

Genie practice management

Job description

Northside Eye Specialists in Chermside, Brisbane, is seeking an experienced Medical Receptionist to join on a permanent part-time basis. You will interact daily with patients and clinical staff.

The role requires Medicare and DVA billing knowledge, strong phone and scheduling skills, and Genie practice management experience. You’ll deliver exceptional patient service in a busy ophthalmology clinic.