Ophthalmology Medical Receptionist - Flexible 4-Day Week

Visionare Eye Specialists; Brisbane; On-site; AUD 33,000 - 44,000; Full time

Benefits offered by this job

Flexible schedule

Growth opportunities

Team lunches

Supportive team

Job summary

Visionare Eye Specialists in Brisbane is seeking a friendly Medical Receptionist to be the first contact for patients, ensure a welcoming environment and support daily clinic operations. You will handle appointments, billing, and communications with Medicare and private funds while collaborating with ophthalmic staff.

The role offers flexible arrangements and potential growth, with part- or full-time options.

Qualifications

• Warm and professional communication with patients and colleagues.
• Punctual and reliable in a busy clinic environment.
• Excellent customer service under pressure and during busy periods.
• Strong organisational and multitasking abilities in a clinical setting.
• Proficient with computers; experience with medical software is a plus.
• Previous medical office or reception experience preferred but not required.
• Commitment to patient care and a caring attitude toward others.

Responsibilities

• Greet and assist patients in person and over the phone.
• Schedule and manage appointments.
• Handle billing and payments accurately.
• Liaise with Medicare, DVA, and private health funds.
• Coordinate with healthcare providers, hospitals and staff.
• Book and bill surgeries and manage related documentation.
• Organise theatre lists and keep schedules up to date.

Skills

Communication skills

Punctuality

Customer service

Organisational skills

Multitasking

Computer literacy

Medical software experience

Reception experience

Job description

Visionare Eye Specialists in Brisbane is seeking a friendly Medical Receptionist to be the first contact for patients, ensure a welcoming environment and support daily clinic operations. You will handle appointments, billing, and communications with Medicare and private funds while collaborating with ophthalmic staff.

The role offers flexible arrangements and potential growth, with part- or full-time options.