Multi-Facility Patient Liaison & Revenue Specialist

NSW Health; Kingswood; Presencial; AUD 78.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accrued Day off (ADO)

Salary Packaging

Novated Leasing

Education opportunities (<110 courses/

Employee Assistance Program (EAP)

Fitness Passport

Descripción de la vacante

NBMLHD is seeking a motivated Patient Liaison Officer at Nepean Hospital to support patient admissions and financial classification across NBMLHD facilities. You will help ensure accurate revenue capture, guide financial elections, and maintain compliance with NSW Health policies.

You will work with clinical and admin teams to manage overseas visitor billing, educate staff on revenue procedures, and contribute to improved patient experience and financial outcomes.

Formación

• Exceptional customer service and verbal communication are essential.
• Willingness to work a 7‑day rotating roster with flexibility.
• Accurate word processing and use of Word, Excel and electronic patient records.
• Ability to work independently and solve problems with limited guidance.
• Strong organisational skills and ability to prioritise competing demands.

Responsabilidades

• Support patient admissions and financial classification across NBMLHD facilities.
• Ensure accurate revenue capture by assessing patient eligibility and guiding financial elections.
• Maintain compliance with NSW Health policies in revenue procedures.
• Provide education to staff on revenue procedures and overseas visitor billing.
• Contribute to improving patient experience and financial outcomes.

Conocimientos

Customer service

Verbal communication

Negotiation

Word processing

Excel

Herramientas

Word

Excel

Electronic patient records

Descripción del empleo

NBMLHD is seeking a motivated Patient Liaison Officer at Nepean Hospital to support patient admissions and financial classification across NBMLHD facilities. You will help ensure accurate revenue capture, guide financial elections, and maintain compliance with NSW Health policies.

You will work with clinical and admin teams to manage overseas visitor billing, educate staff on revenue procedures, and contribute to improved patient experience and financial outcomes.