Ward Clerk

NSW Health; Kingswood; Sur place; AUD 48 000 - 50 000; Temps partiel

Avantages offerts par ce poste

Salary Packaging

Novated Leasing

Education Training Service with 110+"

Employee Assistance Program (EAP)

Fitness Passport

Résumé du poste

Nepean Hospital, part-time Ward Clerk, NBMLHD, is offering a rewarding administrative role focused on patient management and ward activities. You will handle reception duties, medical records, and data entry within the Hospital's administration system.

Excellent communication, accuracy, and a patient-centric approach are essential. Join a dedicated team that supports frontline staff and enhances the patient journey across Nepean Hospital.

Qualifications

• Demonstrated clerical experience and reception experience.
• Demonstrated effective customer service skills.
• Demonstrated excellent organisational and time management skills.
• Demonstrated knowledge of confidentiality and privacy, and ability to maintain it at all times.

Responsabilités

• Perform general reception duties and patient/ward support.
• Manage medical records and data entry for ward transactions.
• Provide high-quality customer service via phone, email and in person.
• Work both independently and in a multi-disciplinary team.

Connaissances

Clerical experience

Reception experience

Customer service

Communication skills

Outils

MS Word

Excel

Databases

Windows-based software

Description du poste

Location: Nepean Hospital

Remuneration: $34.93 - $36.09 per hour

Requisition ID: REQ702833

Applications Close: 09/11/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

Looking for a rewarding administrative role where you can make a real difference to the patient experience? Join the Transit Lounge team at Nepean Hospital as a part-time Ward Clerk and play a vital role in supporting patients and frontline healthcare professionals.

In this customer service-focused position, you will be responsible for efficiently and effectively carrying out administrative duties associated with ward activity and patient management. Your role will include general reception duties, medical record management, and accurate data entry for all patient ward transactions using the Hospital's Patient Administration System. As a key first point of contact, you will provide consistent, high-quality customer service through telephone, email and face-to-face enquiries. Success in this role requires excellent communication skills, a high degree of accuracy, and a passion for enhancing the patient journey.

Benefits available to eligible NBMLHD employees

• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport

What you will bring to the role

• Demonstrated clerical experience and knowledge, including reception experience, written and verbal communication skills and strong interpersonal skills
• Demonstrated effective customer service skills
• Demonstrated excellent organisational and time management skills
• Demonstrated experience using Windows based software including databases and experience in using MS Word and Excel
• Demonstrated ability to work independently and in a multi-disciplinary team environment and be flexible and adaptable
• Demonstrated knowledge and understanding of confidentiality and privacy including ability to maintain confidentiality at all times

Additional information

• For role related queries or questions contact Lana Hul on ********@health.nsw.gov.au
• NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
• NBMLHD is committed to implementing the child safe standards. For more information, Child Safe Standards
• For assistance with applying. To find out more about the NSW Health application process please.
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.