MSP IT Support Engineer — On-Site Melbourne Travel

SPTech; Melbourne; On-site; AUD 60,000 - 85,000; Full time

Job summary

SPTECH, a Melbourne-based MSP, is seeking an IT Support Engineer to install, maintain and service IT environments for clients. The role is based at our Narre Warren office with travel across Melbourne and CBD (radius 50–80km).

You will engage with customers remotely or on-site to support desktops, printers, and servers. The Successful Applicant will have 2+ years in IT support, 2–3 years supporting Windows desktops, and hold a valid Australian driver’s license.

Qualifications

• Minimum 2 years of IT support experience.
• Experience with Windows desktops (2–3 years).
• Must have a valid driver’s license and the right to work in Australia.

Responsibilities

• Install, configure, test and maintain Windows OS and application software.
• Deliver technical support remotely or onsite across Melbourne metro.
• Resolve issues related to Microsoft core business applications and OS.
• Provide general IT advice to clients and users.
• Liaise with hardware vendors and IT staff for issue resolution and warranty claims.

Skills

Windows desktop support

Customer communication

Remote/on-site support

English communication

Tools

Windows OS

Remote Desktop

Job description

SPTECH, a Melbourne-based MSP, is seeking an IT Support Engineer to install, maintain and service IT environments for clients. The role is based at our Narre Warren office with travel across Melbourne and CBD (radius 50–80km).

You will engage with customers remotely or on-site to support desktops, printers, and servers. The Successful Applicant will have 2+ years in IT support, 2–3 years supporting Windows desktops, and hold a valid Australian driver’s license.