Systems/IT Support Engineer — MSP, Remote & On-site

Coachwood Information Professionals P/L; Melbourne; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Training and certifications

Small team environment

On-site parking

Zusammenfassung

Coachwood Information Professionals P/L in Melbourne's south-east invites applications for a full-time Systems/IT Support Engineer role. You will join a small, close-knit team delivering technical services to a broad client base on-site in Melbourne.

Responsibilities include providing timely technical support via phone, email and remote tools, managing client environments, and assisting with projects, cloud migrations, and new hardware/software deployments. On-site parking included.

Qualifikationen

• Australian citizenship or permanent residency is essential.
• Experience with MSP tools and remote monitoring platforms.
• On-site Melbourne south-east location.

Aufgaben

• Provide technical support to clients, ensuring timely resolution of issues.
• Support end-users via phone, email, and remote support tools.
• Monitor and manage client environments and perform daily checks & tasks.
• Assist with Projects, cloud migrations, new hardware and software installations.
• Have a deep understanding of MSP tools, remote monitoring, and management platforms.

Kenntnisse

Customer service

Troubleshooting

Communication skills

Windows Server

Active Directory

M365

Intune management

Entra ID

Backup & DR

Virtualisation

Hosted environments

Exchange Online

Tools

Intune

Entra ID

Backup solutions

Remote support tools

MS 365 Admin Center

Jobbeschreibung

Coachwood Information Professionals P/L in Melbourne's south-east invites applications for a full-time Systems/IT Support Engineer role. You will join a small, close-knit team delivering technical services to a broad client base on-site in Melbourne.

Responsibilities include providing timely technical support via phone, email and remote tools, managing client environments, and assisting with projects, cloud migrations, and new hardware/software deployments. On-site parking included.