Service Desk Engineer (MSP) – Windows, 365 & VM

Pathfinder Recruitment; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

Pathfinder Recruitment is seeking a Service Desk Engineer to join a Melbourne-based team. You will support a broad client base across SMBs, delivering essential IT help-desk services in a fast-paced environment.

This office-based role requires 12+ months in a help-desk/service-desk position and a proactive approach to gain valuable IT skills within a supportive team. The successful candidate will work across technologies including Windows Server, MS 365, Active Directory, Exchange, VMware,

Qualifications

• 12+ months experience in an MSP supporting Windows Server, Microsoft 365, Windows 10/11, Active Directory, Exchange, VMWare, Networking and Cloud technologies.
• Previous MSP environment experience; queue management is a bonus.
• Experience configuring, maintaining, and optimising servers, networks and IT infrastructure; strong virtualization knowledge.

Skills

MSP experience

Active Directory

Exchange

VMWare

Windows Server

Microsoft 365

Networking

Cloud technologies

Communication skills

Team collaboration

Education

IT qualifications or equivalent

Driver's licence

PR or Australian citizen

Job description

Pathfinder Recruitment is excited to bring to market a new opportunity for a Service Desk Engineer working in Melbourne. Working across a broad client base you will be servicing many SMB's.This is a great team with a supportive work culture. This role will beoffice based and suits a candidate with 12+ months previous experience in a help-desk/service desk role who is looking to gain valuable IT skills.

Skills & Experience

12+ months experience working in an MSP supporting the following technologies: Microsoft Windows Server, Microsoft 365, Windows 1011, Active Directory, Exchange, VMWare, Networking and Cloud technologies.

Previous experience working in an MSP environment

Queue Management experience a bonus

Experience in configuring, maintaining, and optimising severs, networks and other critical IT infrastructure

Good understanding of virtualisation technologies

Strong communication and interpersonal skills

Ability to collaborate with team members and work in a fast paced environment

Requirements

Qualifications in IT or equivalent or industry certifications

Drivers licence

Must hold PR or be an Australian Citizen to apply

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