Motor Claims Associate – Hybrid Training & Growth

QBE Insurance Group; Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid Working

Wellbeing coaching

Flexible leave

Job summary

QBE Insurance Group is seeking a Claims Officer for its Motor Claims team in Melbourne or Parramatta. The role is permanent, full-time with a hybrid work model (2 days per week in the office). Overtime opportunities may be available up to 8pm. No prior claims experience required; full training provided.

You will manage motor claims from start to resolution, gather information, speak with customers and suppliers, and provide clear updates while working with your team to achieve strong outcomes.

Qualifications

• Strong customer service skills
• Clear written and verbal communication
• Ability to stay organised and multi-task

Responsibilities

• Manage a portfolio of motor claims from start to resolution
• Gather information and assess next steps
• Speak with customers, third parties and suppliers
• Provide clear, timely updates throughout the process
• Collaborate with your team to deliver strong results

Job description

QBE Insurance Group is seeking a Claims Officer for its Motor Claims team in Melbourne or Parramatta. The role is permanent, full-time with a hybrid work model (2 days per week in the office). Overtime opportunities may be available up to 8pm. No prior claims experience required; full training provided.

You will manage motor claims from start to resolution, gather information, speak with customers and suppliers, and provide clear updates while working with your team to achieve strong outcomes.