Motor Claims Specialist – Hybrid, Full-Time

QBE; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary + bonus

Discounts on insurance products

Hybrid work (2 days in office)

Overtime opportunities

Full training and support

Job summary

QBE Insurance is seeking Claims Officers to join our Motor Claims team in Melbourne or Parramatta. You will manage a portfolio of motor claims and guide customers through the claims process with a high standard of service from start to finish.

We provide full training and support, with hybrid working (2 days in the office) and overtime opportunities. No prior claims experience required; we’ll help you build your career in insurance.

Qualifications

• Experience in customer service, retail, or hospitality.
• Clear written and verbal communication skills.
• A positive, resilient attitude and strong team mindset.

Responsibilities

• Managing claims from start to resolution.
• Gathering information and assessing next steps.
• Speaking with customers, third parties and suppliers.
• Providing clear, timely updates throughout the process.
• Working collaboratively with your team to deliver strong results.

Skills

Customer service

Communication

Teamwork

Resilience

Positive attitude

Job description

QBE Insurance is seeking Claims Officers to join our Motor Claims team in Melbourne or Parramatta. You will manage a portfolio of motor claims and guide customers through the claims process with a high standard of service from start to finish.

We provide full training and support, with hybrid working (2 days in the office) and overtime opportunities. No prior claims experience required; we’ll help you build your career in insurance.