Motor Claims Specialist — Hybrid (Australia)

HDI Global SE; Sydney; Hybride; AUD 70 000 - 90 000; Plein temps

Résumé du poste

HDI Global SE is seeking an experienced Claims Adjuster to manage a varied portfolio of motor claims in Australia. The role involves end‑to‑end claims handling from notification through finalisation while delivering high-quality service to clients and brokers.

Based in Sydney or Melbourne, the position supports a hybrid work model with three days in the office and two days at home each week. Applicants must have permanent rights to work in Australia.

Qualifications

• Knowledge of motor claims and applicable Australian regulations.
• Minimum 2 years’ experience in a commercial claims role.
• Experience handling claims for commercial clients and fleet policies.
• Strong ability to interpret insurance policy wordings and liability.

Responsabilités

• Assess claims across TPA and agencies under delegated authority.
• Provide recommendations on claim referrals from TPAs and agencies.
• Escalate issues to brokers, clients, TPAs, underwriters and service providers as needed.
• Review and approve monthly invoices from third party administrators and delegated claims providers.
• Ensure charges align with Claims Handling Agreements and fee schedules.
• Maintain accurate claims data and documentation for reporting and audit readiness.

Connaissances

Motor claims knowledge

Australian regulatory knowledge

Commercial client experience

Policy interpretation

Outils

Excel

Microsoft Word

Outlook

Description du poste

HDI Global SE is seeking an experienced Claims Adjuster to manage a varied portfolio of motor claims in Australia. The role involves end‑to‑end claims handling from notification through finalisation while delivering high-quality service to clients and brokers.

Based in Sydney or Melbourne, the position supports a hybrid work model with three days in the office and two days at home each week. Applicants must have permanent rights to work in Australia.