Membership Growth Leader

Australasian Society of Association Executives; St Leonards; On-site; AUD 120,000 - 150,000; Full time

Job summary

The Australian Medical Association (NSW) is seeking a Membership and Growth Manager to lead the membership team and drive growth, engagement, retention and customer service excellence. This is a high‑impact, hands‑on role reporting to the Leadership Team and working closely with the CEO and colleagues across the organisation.

Based in St Leonards, NSW, the role offers the opportunity to contribute to AMA NSW’s ongoing success while building relationships with members, partners and stakeholders

Qualifications

• Proven track record of meeting growth targets.
• Strategic thinker with a commercial mindset.
• Enjoy engaging with people and building relationships.

Responsibilities

• Develop and execute the membership strategy to strengthen engagement, retention and growth.
• Proactively drive membership growth to meet AMA NSW targets.
• Track performance against growth, retention and member satisfaction targets.
• Lead and develop a high performing membership team through coaching and feedback.
• Oversee membership operations, reporting and data quality for a seamless member experience.
• Identify opportunities for growth in membership, partnerships and sponsorships.
• Build trusted relationships with members, stakeholders and partners.

Skills

Growth strategy

Stakeholder engagement

Team leadership

Job description

The Australian Medical Association (NSW) is seeking a Membership and Growth Manager to lead the membership team and drive growth, engagement, retention and customer service excellence. This is a high‑impact, hands‑on role reporting to the Leadership Team and working closely with the CEO and colleagues across the organisation.

Based in St Leonards, NSW, the role offers the opportunity to contribute to AMA NSW’s ongoing success while building relationships with members, partners and stakeholders