Membership Growth Consultant – High-Energy Sales

300 Goodlife Operations Pty Ltd; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Complimentary all-access Goodlife会员

Anniversary leave days

Free gym membership for friends and/or

Job summary

Goodlife Health Clubs in Melbourne is seeking energetic Sales Consultants (Member Support Consultants) to be the first point of contact, warmly welcome members, and drive membership growth with enthusiasm and a people-first approach.

You will conduct tours, deliver engaging sales presentations, and build personalised member journeys while supporting retention programs and hitting individual and club targets.

Qualifications

• First Aid & CPR certificates are required.
• Ability to build rapport with diverse people and help them achieve goals.
• Strong problem-solving and obstacle-overcoming skills.
• Excellent communication, listening, empathy and influencing abilities.
• Tenacity to meet individual and team targets.
• Customer-focused with a commitment to exceptional outcomes.

Responsibilities

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
• Achieving the required number of lead contacts via telephone to maximise sales opportunities
• Providing sales presentations and tours to prospective members
• Creating great member journeys via positive and personalised interactions
• Achieving successful outcomes to enquiries
• Opening and closing the club as per the club roster
• Active involvement in member retention programs, inspiring members to continue their fitness journey
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Skills

Rapport building

Communication skills

Problem solving

Tenacity

Customer focus

Energy & drive

Job description

Goodlife Health Clubs in Melbourne is seeking energetic Sales Consultants (Member Support Consultants) to be the first point of contact, warmly welcome members, and drive membership growth with enthusiasm and a people-first approach.

You will conduct tours, deliver engaging sales presentations, and build personalised member journeys while supporting retention programs and hitting individual and club targets.