Member Success & Sales Consultant

Good Life Health Clubs; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Base + commissions

Free gym membership

Anniversary leave + guest gym

Team environment

Career progression

Job summary

Goodlife Health Clubs is seeking a Sales Consultant (Member Support Consultant) in Melbourne to be the energetic front line for new memberships. You will drive sign-ups, engage with potential members, and create positive customer journeys, both in person and via outreach.

A fast-paced, people-first role with uncapped commissions awaits a motivated team player. You will build rapport across diverse communities, perform presentations, and guide prospective members from enquiry to commitment, while

Qualifications

• Current First Aid & CPR certificates.
• Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
• The ability to solve problems, and overcome obstacles
• Outstanding communication abilities - able to listen, understand, empathise and influence others
• Tenacity with a natural drive to achieve individual targets and team goals
• Customer focused with a desire to achieve exceptional customer outcomes

Responsibilities

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
• Achieving the required number of lead contacts via telephone to maximise sales opportunities
• Providing sales presentations and tours to prospective members
• Creating great member journeys via positive and personalised interactions
• Achieving successful outcomes to enquiries
• Opening and closing the club as per the club roster
• Active involvement in member retention programs, inspiring members to continue their fitness journey
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Skills

First Aid & CPR

Rapport building

Problem solving

Communication

Target driven

Customer focus

Job description

Goodlife Health Clubs is seeking a Sales Consultant (Member Support Consultant) in Melbourne to be the energetic front line for new memberships. You will drive sign-ups, engage with potential members, and create positive customer journeys, both in person and via outreach.

A fast-paced, people-first role with uncapped commissions awaits a motivated team player. You will build rapport across diverse communities, perform presentations, and guide prospective members from enquiry to commitment, while