Member Services & Front Desk Administrator

Golf Recruitment Central; Newcastle-Maitland; On-site; AUD 36,000 - 44,000; Full time

Job summary

Belmont Golf & Bowls is seeking a friendly, organised and customer-focused Administration & Front Desk Services role. This hands-on position is a key contact point for members and guests, supporting front desk services, membership administration and day-to-day Club operations at Belmont NSW.

The successful applicant will handle member enquiries, bookings, payments and data entry while maintaining confidentiality and delivering professional customer service in a busy club environment.

Qualifications

• Previous experience in administration, reception or customer service.
• Excellent customer service and communication skills.
• Friendly, professional and approachable manner.

Responsibilities

• Welcome and assist members, guests and visitors.
• Answer incoming phone calls and respond to general enquiries.
• Assist members with bookings and Club information.
• Process payments at the Front Desk.
• Maintain accurate member records and correspondence.
• Provide information about Club facilities, events and activities.

Skills

Customer service

Reception

Organisational skills

Time management

Communication

Confidentiality

Tools

Microsoft Word

Excel

Outlook

Job description

Belmont Golf & Bowls is seeking a friendly, organised and customer-focused Administration & Front Desk Services role. This hands-on position is a key contact point for members and guests, supporting front desk services, membership administration and day-to-day Club operations at Belmont NSW.

The successful applicant will handle member enquiries, bookings, payments and data entry while maintaining confidentiality and delivering professional customer service in a busy club environment.