Member Services & Reception Specialist (Casual)

Belgravia Health and Leisure Group Pty Ltd; Mount Barker; On-site; AUD 32,000 - 45,000; Part time

Job summary

Belgravia Leisure's Mount Barker facility seeks casual Customer Service Officers to welcome members and visitors, manage reception, sales and merchandising in line with established procedures.

The role covers a 7-day roster, delivering first-class service, handling POS transactions, assisting with memberships, bookings and centre promotions while upholding safety and community values.

Qualifications

• Friendly, positive and energetic work style.
• Proficiency with computer software and POS systems.
• Experience in leisure industry desirable.
• Current First Aid certificate (Workplace Level 2).
• Current CPR certificate.
• Police check clearance.
• Working with Children Check.

Responsibilities

• Provide excellent customer service to all customers in person and over the phone.
• Apply cash handling principles and operate POS systems.
• Inform and assist customers about memberships and sell memberships on join/renew.
• Promote centre services and handle bookings and enrolments.
• Develop and maintain good customer relations.
• Promote public relations at all times.
• Open/close the centre following security and safety procedures.

Skills

Customer service

Computer literacy

Leisure industry exp

First Aid

CPR

Police Check

Working with Children Check

Job description

Belgravia Leisure's Mount Barker facility seeks casual Customer Service Officers to welcome members and visitors, manage reception, sales and merchandising in line with established procedures.

The role covers a 7-day roster, delivering first-class service, handling POS transactions, assisting with memberships, bookings and centre promotions while upholding safety and community values.