Administration & Reception

Muirfield Golf Club; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

Muirfield Golf Club in the Hills District of Sydney is seeking a friendly part-time receptionist to deliver a seamless member and guest first-impression experience. You will handle daily enquiries, bookings, and banking, with flexibility to work during the week and on weekends.

As a key point of contact, you will support administration tasks and maintain strong relationships with members and visitors. A positive attitude, good communication, and intermediate MS Office skills are essential, along

Qualifications

• Minimum 1 year experience in a reception or administration role.
• Personable approach with a passion for customer service.
• Strong organisational skills and ability to stay composed under pressure.
• Excellent verbal and written communication with ability to build relationships.
• Intermediate computer skills including Word, Excel and Outlook.
• Current NSW RSA.
• Working rights in Australia.

Responsibilities

• Deliver a high standard of service to members and guests.
• Ensure the Club's policies and dress regulations are adhered to.
• Assist members and guests with enquiries professionally and promptly.
• Perform daily banking and administrative duties.
• Assist in organising golf bookings for members and visitors.
• Assist in the administration of the club membership database.
• Assist in daily club events, fixtures and meetings.
• Support reception-based enquiries as needed.

Skills

Customer service

Reception

Admin

MS Office

Tools

Word

Excel

Outlook

Job description

Reporting into the General Manager you will be the hub of information, responsible for creating a seamless member & guest first-impression experience and delivering exceptional service levels. This is a part-time role offering 20-24 hours a week, requiring flexibility and availability to work during the week and on weekends as needed. The position would also suit a parent re-entering the workforce, and looking for flexibility around children’s activities and school.

Key responsibilities

• Deliver a high standard of service to members and guests.
• Ensure the Club's policies, rules and regulations are adhered to including enforcing the dress regulations.
• Assist members and guests with all enquiries in a professional and timely manner.
• Perform daily banking and administrative duties.
• Assist in the organisation of golf bookings for members, visitors and social groups.
• Assist in the administration of the club membership database.
• Assist in the facilitation of daily club events, fixtures and meetings.
• Assist members and guests with other reception-based enquiries.

About you

• Minimum 1-year experience in either a reception or administration related role.
• Personable approach with a demonstrated passion for customer service.
• Strong organisational skills with the ability to remain composed under pressure.
• Excellent verbal and written communication skills, with the ability to build and maintain strong working relationships.
• Intermediate computer skills including word, excel and outlook programs.
• Current NSW RSA.
• Working rights in Australia.

About us

Set in the Hills District of Sydney, Muirfield Golf Club combines a traditional member's club with a modern hospitality approach in servicing the community. We value our staff, and offer an inclusive and supportive environment, with learning & development opportunities. We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and personality.