Member Experience Associate — Fitness Club

Planet Fitness Franchising, LLC.; Maroochydore; Hybrid; AUD 34,000 - 44,000; Part time

Job summary

BravoFit is the Australia franchisee of Planet Fitness, recruiting a Membership Services Representative for Maroochydore. You will welcome members, manage inquiries, and promote memberships in a casual, supportive gym environment.

Responsibilities include greeting guests, guiding tours, handling the POS, and maintaining front desk operations while upholding the Judgement Free Zone ethos. First Aid/CPR and NPC checks are preferred.

Qualifications

• Excellent phone /communication skills.
• Ability to follow directions well.
• Ability to work well independently.
• Must have an upbeat and motivating attitude.
• Punctual and organized.

Responsibilities

• Greeting and assisting members and guests at the front desk.
• Monitoring club access for members and guests.
• Answering questions and addressing member concerns.
• Explain the Judgement Free Zone to all members and visitors.
• Take messages and manage info calls.
• Give club tours and sell memberships.
• Enter new members into the database and handle POS transactions.
• Assist with daily club maintenance and housekeeping tasks.

Skills

Phone skills

Follow directions

Independent work

Motivated attitude

Punctual

Organized

Education

Certificate 3 in Fitness (advantageous)

First Aid & CPR certification

WWC certificate (QLD)

National Police Check (within 12 months)

Job description

BravoFit is the Australia franchisee of Planet Fitness, recruiting a Membership Services Representative for Maroochydore. You will welcome members, manage inquiries, and promote memberships in a casual, supportive gym environment.

Responsibilities include greeting guests, guiding tours, handling the POS, and maintaining front desk operations while upholding the Judgement Free Zone ethos. First Aid/CPR and NPC checks are preferred.