Member Care & Relationship Advisor (Perth)

HBF Health Limited; City Of Bayswater; Hybrid; AUD 62,000 - 76,000; Full time

Benefits offered by this job

Free hospital insurance

Wellbeing days

Volunteer days

Parental leave

Job summary

HBF Health Limited in Morley, Western Australia, seeks a Member Relationship Consultant to be the first point of contact for members, assisting with needs assessment and product recommendations face-to-face and by phone. You will play a key role in delivering compassionate service across multiple channels and life moments.

You will join two permanent full-time roles at our Morley branch, with occasional travel to other branches.

Qualifications

• Strong customer service and/or sales background.
• Solid computer literacy and multitasking across phone and email.
• Ability to work face-to-face and over the phone.

Responsibilities

• Assist members at Morley branch to identify needs and recommend products.
• Handle member inquiries via face-to-face, phone and email.
• Travel to other branches when required.

Skills

Customer service

Sales

Computer literacy

Multi-tasking

Job description

HBF Health Limited in Morley, Western Australia, seeks a Member Relationship Consultant to be the first point of contact for members, assisting with needs assessment and product recommendations face-to-face and by phone. You will play a key role in delivering compassionate service across multiple channels and life moments.

You will join two permanent full-time roles at our Morley branch, with occasional travel to other branches.