Member Success Advisor – In-Branch & Needs-Based Selling

HCF Corporation; Sunshine Coast Regional; On-site; AUD 59,000 - 73,000; Full time

Benefits offered by this job

Family & Friends day

Flexible leave days

Job summary

HCF Maroochydore Branch is seeking a Branch Member Consultant to engage members in needs-based conversations, guiding informed healthcare choices and showcasing our range of health, life and other insurance products. This full-time role is based in Maroochydore, with training at head office in Sydney and flexible leave options to support work-life balance.

Salary starts at 66K plus super and incentives; you’ll join a not-for-profit health fund dedicated to accessible, affordable care and

Qualifications

• Experience in needs-based selling and customer service environments.
• Ability to build rapport quickly and confidently.
• Comfort with using computer systems.

Responsibilities

• Embrace face-to-face and telephone needs-based selling across health, life, and other insurance products.
• Resolve members' problems beyond expectations.
• Maintain accurate membership information according to organisational policies.

Skills

Needs-based selling

Customer service

Communication

Team collaboration

Job description

HCF Maroochydore Branch is seeking a Branch Member Consultant to engage members in needs-based conversations, guiding informed healthcare choices and showcasing our range of health, life and other insurance products. This full-time role is based in Maroochydore, with training at head office in Sydney and flexible leave options to support work-life balance.

Salary starts at 66K plus super and incentives; you’ll join a not-for-profit health fund dedicated to accessible, affordable care and