Member Acquisition & Engagement Consultant

HBF Health Limited; Rockhampton Regional; On-site; AUD 55,000 - 70,000; Full time

Job summary

HBF Health Limited is seeking a Member Acquisition Consultant in Rockhampton, Queensland. You will provide exceptional service to members, supporting new and existing client inquiries while promoting the Queensland Country Health Fund products.

The role involves being the first point of contact for the members, delivering key information on policy options and claims, and facilitating team learning sessions. This position is full-time, ideal for candidates who excel in customer service.

Qualifications

• Strong ability to provide personalized service to members.
• Experience in promoting services and products.
• Ability to guide members through policy options and claims.

Responsibilities

• Deliver exceptional, value-driven service to members at the retail centre.
• Support members with enquiries and policy information.
• Facilitate learning sessions with local branch teams.

Skills

Exceptional customer service

Effective communication

Knowledge of health fund products

Job description

HBF Health Limited is seeking a Member Acquisition Consultant in Rockhampton, Queensland. You will provide exceptional service to members, supporting new and existing client inquiries while promoting the Queensland Country Health Fund products.

The role involves being the first point of contact for the members, delivering key information on policy options and claims, and facilitating team learning sessions. This position is full-time, ideal for candidates who excel in customer service.