Member Acquisition Consultant

HBF Health Limited; Rockhampton Regional; Presencial; AUD 55.000 - 70.000; Jornada completa

Descripción de la vacante

HBF Health Limited is seeking a Member Acquisition Consultant in Rockhampton, Queensland. You will provide exceptional service to members, supporting new and existing client inquiries while promoting the Queensland Country Health Fund products.

The role involves being the first point of contact for the members, delivering key information on policy options and claims, and facilitating team learning sessions. This position is full-time, ideal for candidates who excel in customer service.

Formación

• Strong ability to provide personalized service to members.
• Experience in promoting services and products.
• Ability to guide members through policy options and claims.

Responsabilidades

• Deliver exceptional, value-driven service to members at the retail centre.
• Support members with enquiries and policy information.
• Facilitate learning sessions with local branch teams.

Conocimientos

Exceptional customer service

Effective communication

Knowledge of health fund products

Descripción del empleo

## Member Acquisition ConsultantApplylocations: Queenslandtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100289Provide an exceptional level of personalised service to Members and staff in relation to Queensland Country Health Fund products. Actively promote all products of the Health Fund to prospective Members.**About the opportunity?**As a Member Acquisition Consultant, you will join Queensland Country Health Fund / HBF in providing exceptional service to our members in the moments that matter within the Queensland Country Bank retail centre in Rockhampton. As the first point of contact for our members, whether in person, over the phone, via email or online, you will play a key role in delivering exceptional, value-driven service.You will support both new and existing Members with a wide range of enquiries, confidently guiding them through policy options, claims conversations, and membership changes to get the most value from their membership.As the Health Fund representative in branch, you will also facilitate focus and learning sessions with local branch teams. You may also be required to assist in external events to promote the Health Fund, visit Premier Providers and Corporate Partners in the region.