Medical Receptionist/Relief Practice Manager

Casino Medical Centre; Casino; On-site; AUD 40,000 - 56,000; Part time

Job summary

Casino Medical Centre is seeking an experienced Medical Receptionist to join our friendly team on a part-time basis. The successful candidate will act as day-to-day second-in-charge for reception and administration and provide relief support to the Practice Manager when required.

We value a professional, patient-focused approach and want someone with Medicare/MBS knowledge, PRODA, MyMedicare, and experience with Best Practice software to help maintain a smooth, efficient general practice

Qualifications

• Previous medical receptionist experience, preferably in general practice.
• Sound knowledge of Medicare and MBS item numbers.
• Experience with PRODA.
• Knowledge of MyMedicare.
• Experience with Medicare billing and claiming.
• Experience with Best Practice software.
• Strong communication and organisational skills.
• Ability to support, guide and work alongside other reception staff.
• Confidence to deal with day-to-day operational issues and use initiative.

Responsibilities

• Act as a day-to-day second-in-charge for reception and administration, providing practical guidance and support to team members.
• Assist with training, onboarding and upskilling reception team members in practice systems, procedures and service standards.
• Promote a positive, respectful and patient-focused team culture.
• Manage minor operational issues where appropriate and escalate staffing, workflow or patient service concerns to the Practice Manager.
• Monitor daily front-desk priorities, communication and task completion to support smooth practice operations.

Skills

Receptionist experience

Medicare knowledge

PRODA

MyMedicare

Medicare billing

Communication skills

Organisational skills

Team support

Tools

Best Practice software

Job description

Medical Receptionist/Relief Practice Manager

Casino Medical Centre is looking for an experienced Medical Receptionist / Relief Practice Manager to join our friendly team on a part-time basis. We are looking for an experienced medical receptionist, preferably with GP experience, who is confident with the day-to-day running of a busy reception and is ready to take on additional responsibility as a second-in-charge and provide relief support to the Practice Manager when required.

Key responsibilities

• Act as a day-to-day second-in-charge for reception and administration, providing practical guidance and support to team members
• Assist with training, onboarding and upskilling reception team members in practice systems, procedures and service standards
• Promote a positive, respectful and patient-focused team culture
• Manage minor operational issues where appropriate and escal...??? staffing, workflow or patient service concerns to the Practice Manager
• Monitor daily front-desk priorities, communication and task completion to support smooth practice operations

  About you

  • Previous experience as a medical receptionist, preferably in general practice
  • Sound knowledge of Medicare and MBS item numbers
  • Experience with PRODA
  • Knowledge of MyMedicare
  • Experience with Medicare billing and claiming
  • Experience with Best Practice software
  • Strong communication and organisational skills
  • The ability to support, guide and work alongside other reception staff
  • Confidence to deal with day-to-day operational issues and use initiative
  • A professional, friendly and patient-focused approach

  Part-time position

  A varied role combining medical reception with senior administrative responsibilities

  The opportunity to work closely with and support the Practice Manager

  A friendly and supportive team environment