Medical Receptionist

Doctors @ Dolphins; Redcliffe; On-site; AUD 30,000 - 47,000; Part time

Benefits offered by this job

Supportive team

On‑the‑job training

Flexible shifts

Career growth

Job summary

Doctors @ Dolphins in Redcliffe, Queensland, is seeking a friendly Medical Receptionist to join our busy practice. This casual/part-time role is ideal for someone who enjoys helping people, stays calm under pressure, and brings a warm, professional attitude to every patient interaction.

You will greet patients, manage check-ins, answer phones, book appointments, process payments and Medicare claims, and support doctors and nurses with administrative tasks.

Qualifications

• Excellent communication and customer service skills.
• Strong attention to detail and ability to multitask.
• Confident using computers and learning new systems.

Responsibilities

• Greet patients and manage check-in processes.
• Answer phones and book appointments; manage scheduling.
• Process payments and Medicare claims accurately.
• Support doctors and nurses with administrative tasks.

Skills

Communication skills

Customer service

Multitasking

Computer literacy

Job description

Medical Receptionist – Casual/Part‑Time/Casual Full Time

We are seeking a friendly, organised Medical Receptionist to join our busy practice. This role is ideal for someone who enjoys helping people, works well under pressure, and brings a warm, professional attitude to every patient interaction.

About the Role

• Greeting patients and managing check‑ins
• Answering phones and booking appointments
• Processing payments and Medicare claims
• Supporting doctors and nurses with administrative tasks
• Maintaining a clean and welcoming reception area

About You

• Excellent communication and customer service skills
• Strong attention to detail and ability to multitask
• Confident using computers and learning new systems
• Previous medical or reception experience is an advantage but not essential
• Reliable, punctual, and able to work independently

What We Offer

• Supportive team environment
• On‑the‑job training
• Flexible shifts
• Opportunity to grow your skills in a healthcare setting

If you are caring, motivated, and enjoy working with people, we’d love to hear from you.