Medical Receptionist — Calm, Caring Admin for GP Practice

Orchard House Health Centre; City Of Stirling; Sur place; AUD 45 000 - 58 000; Plein temps

Résumé du poste

Orchard House Health Centre is seeking a skilled Medical Receptionist to join our busy team caring for around 5,000 registered patients. The role focuses on delivering friendly, efficient front-desk service and accurate administration within a GP practice.

You will handle appointments, patient inquiries, and daily office tasks using Microsoft Office and healthcare systems, contributing to high-quality patient care and smooth clinic operations.

Qualifications

• Excellent verbal and written communication skills.
• Strong organisational skills with multitasking ability.
• Calm, professional and compassionate under pressure.
• Experience in a medical practice, healthcare setting, or customer-facing role.
• Knowledge of medical terminology and primary care procedures.
• Experience using Microsoft Office applications and healthcare/patient management systems.

Responsabilités

• Provide high-quality administrative and reception support.
• Ensure smooth day-to-day operation of the GP practice.
• Manage patient inquiries and appointments with a courteous approach.
• Utilise computer systems and healthcare software to record data.

Connaissances

Verbal communication

Organisational skills

Calm under pressure

IT skills

Team player

Patient care focus

Medical terminology

Microsoft Office

Healthcare systems

Formation

None

Outils

Microsoft Word

Excel

Outlook

Description du poste

Orchard House Health Centre is seeking a skilled Medical Receptionist to join our busy team caring for around 5,000 registered patients. The role focuses on delivering friendly, efficient front-desk service and accurate administration within a GP practice.

You will handle appointments, patient inquiries, and daily office tasks using Microsoft Office and healthcare systems, contributing to high-quality patient care and smooth clinic operations.