Medical Receptionist

BRODERICK CONSULTING PTY LTD; Hawker; On-site; AUD 60,000 - 70,000; Full time

Job summary

BRODERICK CONSULTING PTY LTD in Canberra is seeking an organized and friendly receptionist to join a busy specialist medical practice. You’ll welcome patients, manage reception, handle phone and email enquiries, and support booking appointments while liaising with doctors and health providers.

Training in our systems will be provided, and reliability with regular weekly hours is essential. Ideal candidates bring strong administration, client-service, and teamwork skills, with a calm approach

Qualifications

• Experience in administration, reception or customer service.
• Comfortable in a busy medical practice.
• Willing to learn new systems.
• Reliable with regular weekly hours.
• Ability to liaise with doctors and other health providers.

Responsibilities

• Welcoming patients and managing reception.
• Phone and email enquiries.
• Appointment bookings.
• Referrals and patient correspondence.
• Liaising with doctors and other health providers.
• Keeping patient records and administration up to date.
• Helping the practice run smoothly day to day.

Skills

Reception skills

Customer service

Organised

Communication

Job description

Are you organised, good with people and someone others can rely on?

We’re looking for a friendly and capable person to join our small, but very busy specialist medical practice. If you have strong administration, reception or customer-service skills and are experienced in a medical setting or keen to learn, we’d be very happy to hear from you.

This is a genuine hands-on role where you’ll get to know our patients and work closely with a small clinical and administration team.

Key responsibilities

• Welcoming patients and managing reception
• Phone and email enquiries
• Appointment bookings
• Referrals and patient correspondence
• Liaising with doctors and other health providers
• Keeping patient records and administration up to date
• Helping the practice run smoothly day to day

About you

• Confident in a client facing environment
• Organised and accurate
• Comfortable learning new systems
• Calm when things get busy
• Reliable and able to commit to regular weekly hours
• Happy to pitch in as part of a small team
• Strong administration, reception or customer-service skills
• Previous medical experience is welcome but not essential
• Previous medical experience is welcome but notessential. Training in our systems and processes will be provided.