MEDICAL RECEPTIONIST/ADMINISTRATION OFFICER

seek.com.au; Maitland; On-site; AUD 42,000 - 56,000; Full time

Job summary

Hunter Respiratory & Sleep Centre is seeking a professional Medical Receptionist/Administration Officer to join our East Maitland NSW team. You will greet patients, handle inquiries, schedule appointments, and support clinicians in a warm, collaborative environment.

The role requires a minimum of 12 months experience as a medical receptionist, strong organisational skills, and the ability to manage a heavy workload. GENIE experience is advantageous, and Australian work rights are required.

Qualifications

• Minimum 12 months experience as a medical receptionist is essential.
• Ability to multitask, manage a heavy workload and follow standard processes.
• Effective communication and people skills with patients, delivering high-quality customer service.
• Excellent organisational skills and attention to detail.

Responsibilities

• Greeting patients and visitors in a warm and professional manner.
• Managing patient inquiries over the phone and in person and booking appointments efficiently.
• Maintaining accurate patient records and communication.
• Assisting with medical billing and processing payments.
• Providing general medical administrative support to the practice.
• Front desk reception, filing/patient records, billing, receipting, faxing, scanning and management of appointments and typing.

Skills

Medical receptionist

Multitasking

Customer service

Tools

GENIE

Job description

MEDICAL RECEPTIONIST/ADMINISTRATION OFFICER

Due to our growth, Hunter Respiratory & Sleep Centre is seeking a professional, personable, and experienced hard-working Medical Receptionist/Administration Officer to become an integral part of our close-knit team at East Maitland NSW. This position offers the opportunity to contribute to a highly regarded specialist medical practice, supporting clinicians and delivering exceptional service to our patients in a warm and collaborative environment.

Key responsibilities

• Greeting patients and visitors in a warm and professional manner
• Managing patient inquiries both on the phone and in person and booking appointments efficiently
• Maintaining accurate patient records and communication
• Assisting with medical billing and processing payments
• Providing general medical administrative support to the practice
• Front desk reception, maintain filing/patient record systems, billing, receipting, faxing, scanning and management of appointments and typing

About you

• Previous experience as a medical receptionist with a minimum of 12 months is essential
• Ability to multitask, manage a heavy workload and follow standard processes
• Effective communication and people skills with the ability to interact sensitively with patients with a commitment to providing high-quality customer service
• Excellent organisational skills and attention to detail
• Experience with standard office technology and medical software systems will be an advantage, particularly GENIE
• Flexibility to occasionally start early or finish late as required by the practice schedule
• Australian work rights are required for this position

About us

Hunter Respiratory & Sleep Centre is a highly regarded specialist medical practice dedicated to fostering a supportive and collaborative work environment. You will have the opportunity to work alongside experienced healthcare professionals and continue to develop your skills in a thriving medical practice.