Medical Specialist Receptionist

Dermatology; Randwick; Sur place; AUD 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Career growth

Training opportunities

Flexible hours

Supportive team

Résumé du poste

Dermatology in Randwick, NSW seeks a friendly Medical Receptionist to be the first point of contact for patients and to provide essential administrative support. You will manage appointments, patient records, and calls while contributing to a smooth, patient-centric practice.

You will handle billing and insurance processing, maintain orderly filing, and support the specialist team with daily tasks. A positive, empathetic attitude and experience in healthcare are preferred.

Qualifications

• Previous experience as a medical receptionist or in healthcare customer service.
• Strong communication and interpersonal skills.
• Excellent organisational and time management abilities.
• Proficient with medical practice management software and MS Office.

Responsabilités

• Offer up to three sessions per week, up to eight hours per day.
• Greet and welcome patients in a warm, professional manner.
• Schedule appointments, manage patient records, and handle phone calls.
• Maintain an organised and efficient filing system.
• Assist with medical billing and insurance claims processing.
• Provide general administrative support to the medical specialist team.

Connaissances

Medical reception

Customer service

Communication skills

Organization

Empathy

Healthcare interest

Outils

Practice management software

Microsoft Office

Description du poste

We are seeking a friendly and experienced Medical Receptionist to join our busy specialist practice in Randwick, NSW. In this role, you will be the first point of contact for our patients, providing excellent customer service and administrative support to ensure the smooth running of our medical practice.

What you'll be doing

• Offering up to three sessions per week, up to eight hours work per day
• Greeting and welcoming patients in a warm and professional manner
• Scheduling appointments, managing patient records, and handling incoming phone calls
• Maintaining an organised and efficient filing system
• Assisting with medical billing and insurance claims processing
• Providing general administrative support to the medical specialist team as required

What we're looking for

• Previous experience as a medical receptionist or in a customer service role within a healthcare setting
• Strong communication and interpersonal skills, with the ability to interact with patients, medical staff, and other stakeholders
• Excellent organisational and time management skills, with the ability to multitask and work in a fast-paced environment
• Proficiency in using medical practice management software and Microsoft Office suite
• A friendly, professional, and empathetic demeanour
• A genuine interest in the healthcare industry and a commitment to providing high-quality patient care
• A minimum of one year in a customer service role

What we offer

• Competitive salary and opportunity for career growth
• Supportive and collaborative team environment
• Ongoing training and professional development opportunities
• Flexible work arrangements to support work-life balance
• Four to five days work per week.

About us

With a team of experienced doctors and a focus on providing high-quality, personalised care, we are dedicated to helping our patients achieve specialist care. Join our team and be a part of a dynamic and growing organisation that values its employees and prioritises the wellbeing of our patients.