Medical Receptionist

Hills Allergy & Specialists Clinic; Geehi; On-site; AUD 50,000 - 62,000; Full time

Job summary

Hills Allergy and Specialists Clinic in Bella Vista, NSW is seeking an experienced medical receptionist to join our reception/administration team. The role requires at least 1 year in medical reception, WWCC, and Australian work rights.

You will deliver excellent patient service, manage appointments, and support clinicians in a busy private practice. The successful candidate will demonstrate empathy, strong organisation, and the ability to work independently and as part of a team in a

Qualifications

• Minimum 1 year medical reception experience.
• Australian work rights.
• WWCC (Working With Children Check) required.
• Fully vaccinated for COVID (3 doses).
• Excellent English written and verbal skills.
• Proficient with MS Office and medical practice software.
• Experience with billing, Medicare rebate claiming, and data entry.

Responsibilities

• Deliver a high level of customer service to patients and visitors and communicate professionally.
• Communicate with patients and families in a compassionate manner.
• Schedule and manage appointments using GENTU medical practice software.
• Maintain up-to-date patient records, communication, and accounts (billing, rebate claiming, data entry, reporting).
• Provide administrative support to doctors and health professionals.
• Liaise with other medical practices and health services.
• Protect privacy and confidentiality of medical and financial records.
• Follow clinic policies and procedures.
• Coordinate with Practice Manager on matters related to the practice.
• Contribute to a clean and tidy practice environment.

Skills

Organisational skills

Administrative skills

Interpersonal skills

Communication skills

Phone manner

Multitasking

Tools

GENTU medical practice software

MS Office

Mac OS

Job description

Our business

Hills Allergy and Specialists Clinic is a private medical practice located in Bella Vista, NSW. We aim to provide a high-quality healthcare through exceptional service to our patients (babies, children and adults).

Our Clinic is seeking an experienced and enthusiastic Medical Receptionist to join the reception/administration team.

Job description

We are looking to hire a dedicated, highly motivated, and empathetic medical receptionist with excellent organisational, administrative, and interpersonal skills with previous experience supporting a reception desk in a medical practice, who is looking for a long-term career opportunity.

Candidates must have a minimum of 1 year of medical reception experience.

Australian work rights are required for this position.

You will bring positive attitude and an enthusiastic nature along with a caring persona thereby maintaining a happy, calm, welcoming and caring environment for all patients and staff of the practice.

You are expected to work independently as well as a part of a team, displaying a high level of professionalism.

Our clinic is open Monday to Friday only.

Your duties will include:

• Deliver a high level of customer service to the patients and visitors and always communicate professionally.


• Communicate with patients and their families in a compassionate manner.


• Scheduling and managing appointments using GENTU medical practice software.


• Using the medical software to maintain up-to-date patient records, communication, and accounts (daily billing, Medicare rebate claiming, ordering, receipting, data entry, scanning and filing, photocopying, faxing, mailing/emailing, creating reports etc.)


• Administrative support to doctors and other health professionals.


• Liaising with other medical practices and related health services.


• Display a proactive attitude while focussing on the care of the patients and support to the medical staff.


• Ensuring the privacy and confidentiality of the medical records as well as the financial information.


• Following the company's policies and procedures at all times.


• Liaising with the Practice Manager regarding any matters related to the practice.


• Contributing equitably to maintain a clean and tidy practice at all times.

. Other duties as per the clinic needs.

Requirements

• Previous medical reception experience.


• Working With Children Check (WWCC).


• Fully vaccinated (minimum 3 doses) for COVID.


• Excellent English written and verbal skills & exceptional phone manner.


• Friendly and pleasant manner with excellent communication and interpersonal skills.


• Strong organisation and time management skills.


• Ability to multitask by prioritising jobs.


• General IT skills and proficient with MS Office.


• Computer competency (MAC advantageous) and previous experience using a medical practice software (GENTU advantageous).


• Good knowledge of MBS, DVA and health fund patient billing.


• Experience with medical practice software systems is required.

This position requires an immediate start.

If you have any questions, call our Practice Manager Harpreet Jagal on 02 •••• •450.