Patient‑Focused Medical Receptionist & Admin Lead

seek.com.au; Maitland; On-site; AUD 42,000 - 56,000; Full time

Job summary

Hunter Respiratory & Sleep Centre is seeking a professional Medical Receptionist/Administration Officer to join our East Maitland NSW team. You will greet patients, handle inquiries, schedule appointments, and support clinicians in a warm, collaborative environment.

The role requires a minimum of 12 months experience as a medical receptionist, strong organisational skills, and the ability to manage a heavy workload. GENIE experience is advantageous, and Australian work rights are required.

Qualifications

• Minimum 12 months experience as a medical receptionist is essential.
• Ability to multitask, manage a heavy workload and follow standard processes.
• Effective communication and people skills with patients, delivering high-quality customer service.
• Excellent organisational skills and attention to detail.

Responsibilities

• Greeting patients and visitors in a warm and professional manner.
• Managing patient inquiries over the phone and in person and booking appointments efficiently.
• Maintaining accurate patient records and communication.
• Assisting with medical billing and processing payments.
• Providing general medical administrative support to the practice.
• Front desk reception, filing/patient records, billing, receipting, faxing, scanning and management of appointments and typing.

Skills

Medical receptionist

Multitasking

Customer service

Tools

GENIE

Job description

Hunter Respiratory & Sleep Centre is seeking a professional Medical Receptionist/Administration Officer to join our East Maitland NSW team. You will greet patients, handle inquiries, schedule appointments, and support clinicians in a warm, collaborative environment.

The role requires a minimum of 12 months experience as a medical receptionist, strong organisational skills, and the ability to manage a heavy workload. GENIE experience is advantageous, and Australian work rights are required.