Medical Receptionist/Administration

OccPhyz Consulting; Brisbane; On-site; AUD 34,000 - 47,000; Part time

Job summary

OccPhyz Consulting is seeking a motivated medical reception/administration officer to join a busy practice in Brisbane. You will handle incoming calls, manage client enquiries, and book appointments while preparing patient files and distribution of medical correspondence.

The role requires strong MS Office skills and experience with medical software such as Shexie Platinum or Best Practice, plus fast typing and excellent written and verbal communication.

Qualifications

• Medical administration experience preferred.
• High level verbal and written communication and presentation skills.
• Proficient computer skills especially MS Office - Outlook, Word
• Experience with medical practice software programs such as Shexie Platinum, Best Practice etc.
• Proficient in typing skills
• Excellent communication skills, written and verbal.
• Highly developed organisational skills with the ability to multi-task and prioritise tasks and clinic deadlines.
• The ability to work independently, as well as a team.

Responsibilities

• Address incoming calls, redirecting, and managing client enquiries.
• Appointment bookings.
• Preparation of patient files and relevant paperwork.
• Preparation and distribution of medical correspondence.
• Accurately transcribing dictations and correspondence from audio files
• Clerical tasks as required.

Skills

MS Office literacy

Communication skills

Typing skills

Organisational skills

Teamwork

Tools

Shexie Platinum

Best Practice

Outlook

Word

Excel

Job description

Our specialist medical practice is looking for motivatedmedical reception / administration officer.

This role is a key part of our administration team, and as such the successful person will be responsible for the following:

Addressing incoming calls, redirecting, and managing client enquiries.

Appointment bookings

Strong computer literacy inclusive of MS Office (Outlook, Word, and Excel).

Preparation of patient files and relevant paperwork.

Working with staff from other areas of the business as directed.

Preparation and distribution of medical correspondence.

Accurately transcribing dictations and correspondence from audio files

Clerical tasks as required.

Hours:

Part Time or Casual hours available

Monday to Friday

Flexible hours by agreement

Special requirements

Medical administration experience preferred.

High level verbal and written communication and presentation skills.

Proficient computer skills especially MS Office - Outlook, Word

Experience with medical practice software programs such as Shexie Platinum, Best Practice etc.

Proficient in typing skills

Excellent communication skills, written and verbal.

Highly developed organisational skills with the ability to multi-task and prioritise tasks and clinic deadlines.

The ability to work independently, as well as a team.

Our responsibilities

As an employer, we will:

• Provide a safe work environment.
• Provide equipment/resources that minimise the risk of harm.
• Treat your personal information with care and discretion.
• Pay you above Award rates promptly and accurately for the work you do.
• Provide opportunities for you to develop and acquire new skills that support your growth.
• Provide you with meaningful work suited to your skills and abilities.
• Support your health and wellness.
• Act in a manner consistent with our agreed behavioural framework.
• Recognise and reward performance that goes above and beyond.
• Communicate with you on all relevant issues that have the potential to impact on the working relationship.
• Provide clean amenities for your use while at work.