Medical Receptionist/ Administration Officer

HealthcareLink Trust; Sydney; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Comprehensive training program

Flexible work hours & locations

Wellbeing programs

Employee recognition & rewards

Job summary

SMS Group is seeking a Patient Support Officer(s) / Medical Administrator(s) to join our administrative teams at our Earlwood / Sans Souci / Bangor sites. You will be the first point of contact for patients and health professionals, handling appointments, inquiries, billing, data entry, and general admin tasks.

The role may require working across three clinic locations. Candidates should have experience with Best Practice Medical Software and HICAPs, be flexible with hours (4-5 days, weekends),

Qualifications

• Experience with Best Practice Medical Software and HICAPs terminal use.
• Experience scheduling appointments for consultations with Doctors and Allied Health Professionals.
• Flexible with hours or available 4-5 days a week +/- weekends.
• University graduates.
• Flexibility to work at three clinic locations as the position may require.
• Can speak other languages (Greek, Cantonese, Mandarin, Italian, Arabic or Mongolian).
• High level of organisational skills with time management, accuracy and attention to detail, multi-tasking.

Responsibilities

• Dealing with appointments and phone calls.
• Billing and receipting.
• Scanning documents and data entry.
• Investigation coordination.
• General administrative tasks.

Skills

Best Practice Medical Software

HICAPs terminal use

Appointment scheduling

Flexible hours

Multilingual staff

Organisational skills

Education

University graduates

Job description

Medical Receptionist/ Administration Officer

Job Type: Contract position | Casual position

Job Description

SMS Group is looking for a Patient Support Officer(s) / Medical Administrator(s) to join our enthusiastic administrative teams at our Earlwood / Sans Souci / Bangor sites on a casual, full-time, or part-time basis. At Specialist Medical Services Group, we believe that a positive, supportive, and inclusive workplace culture is the key to our success. Our employees are the heart and soul of our business, and we strive to create a work environment that fosters creativity, collaboration, and growth.

We are a company with a shared vision to build an honest and ethical medical services network that provides quality health care and traditional family medicine with evidence-based approach. We value inclusiveness and diversity in our workplace and are a proudly certified “Great Place to Work” medical group in Australia. Duties will include dealing with appointments and phone calls, enquiries, billing and receipting, scanning documents and data entry, investigation coordination, and other general administrative tasks.

The successful candidate will need to be adaptive and be comfortable working in a large dynamic team. You will be the first point of contact for all patients and other health professionals, so a high level of maturity is required. The position may require working at our centre locations at Earlwood, Bangor, and Sans Souci.

Preferred Criteria

• Experience with Best Practice Medical Software and HICAPs terminal use
• Experience in scheduling appointments for consultations with our Doctors and Allied Health Professionals
• Flexible with hours or available 4-5 days a week +/- weekends
• University graduates
• Flexibility to work at our three clinic locations as the position may require
• Can speak other languages such as Greek, Cantonese, Mandarin, Italian, Arabic or Mongolian
• High level of organisational skills involving time management, accuracy and attention to detail, multi-tasking and efficiency

Benefits

• Comprehensive training program and ongoing skills improvement
• Frequent performance reviews
• Flexible work (hours or location)
• Opportunity for professional growth and development
• Wellbeing programs
• Employee recognition & rewards programs
• Unique Management & Leadership Development Program (MLD)