Medical Receptionist

Dr Gordon O'Neill; Sydney; On-site; AUD 33,000 - 50,000; Part time

Job summary

Dr Gordon O'Neill in Sydney is seeking a reliable medical receptionist for a part-time role from Monday to Wednesday with flexible start and finish times. The ideal candidate has prior medical reception experience in a specialist clinic and is proficient with Shexie software.

Strong English skills, accuracy, and confidentiality are essential as you will handle appointments, registrations, billing and correspondence.

Qualifications

• Previous medical receptionist experience in a specialist clinic.
• Excellent written English, spelling, grammar and proofreading skills.

Responsibilities

• Answering incoming telephone calls and managing patient enquiries
• Booking, changing and coordinating patient appointments
• Greeting and checking patients in and out of the clinic
• Managing new patient registrations and referral information
• Liaising with GPs, specialists, hospitals and other healthcare providers
• Managing incoming and outgoing correspondence, emails and reports
• Scanning, uploading and maintaining accurate patient records
• Ensuring referrals, pathology, imaging and relevant clinical information are available for consultations
• Preparing and sending correspondence to referring doctors
• Proofreading and editing GP and specialist letters prior to distribution
• Skills in identifying spelling, grammatical and formatting errors in medical correspondence
• Medicare, DVA and billing administration

Skills

Medical receptionist experience

Tools

Shexie software

Job description

This position is PART TIME only. The days are: Monday, Tuesday and Wednesday with flexibility around start and finish times.

We are looking for a reliable, capable and professional medical receptionist. It is an extremely busy practice so you must have previous medical reception experience in a specialist's clinic and USED Shexie software. The successful applicant will have excellent written English, spelling, grammar and proofreading skills, strong attention to detail and organisation, a warm and professional telephone manner, and the confidence to work independently while managing competing priorities. A calm, respectful approach to patients, discretion and a strong understanding of patient confidentiality are also important.

• Answering incoming telephone calls and managing patient enquiries
• Booking, changing and coordinating patient appointments
• Greeting and checking patients in and out of the clinic
• Managing new patient registrations and referral information
• Liaising with GPs, specialists, hospitals and other healthcare providers
• Managing incoming and outgoing correspondence, emails and reports
• Scanning, uploading and maintaining accurate patient records
• Ensuring referrals, pathology, imaging and relevant clinical information are available for consultations
• Preparing and sending correspondence to referring doctors
• Proofreading and editing GP and specialist letters prior to distribution
• Skills in identifying spelling, grammatical and formatting errors in medical correspondence
• Medicare, DVA and billing administration