Medical Receptionist

I-MED Radiology Network; Wagga Wagga; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Fitness passport

Supportive management

Discounted & bulk billed scans

Job summary

I-MED Radiology Network in Wagga Wagga is seeking a Medical Receptionist and Contact Centre Agent (Dual Role) for a full-time, Monday-to-Friday position. Training will run 8:30am–5:00pm, after which shifts run 7:30am–8:00pm, across multiple clinics.

You will greet patients, handle check-ins, email and phone inquiries, advise on scan preparation, manage billing (private, Medicare, workers compensation, DVA), and collaborate with radiologists and referrers.

Qualifications

• Demonstrates exceptional attention to detail.
• Maintains a high level of accuracy in a fast-paced environment.
• Clear verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Confidence working across multiple screens and systems.

Responsibilities

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

Skills

Attention to detail

Clear communication

Organisational skills

Multi-screen workflow

Shift flexibility

Job description

1d ago , from I-MED Radiology Network - Radiology Positions

We are currently seeking a Medical Receptionist and Contact Centre Agent (Dual Role) to join our team in Wagga Wagga. This is afull-time positionworking Monday to Friday. Training will initially be conducted between 8:30am – 5:00pm, after which, shifts will be scheduled between the hours of 7:30am – 8:00pm.

Role Overview:

As aMedical Receptionist and Contact Centre Agent,you will be the first point of contact for our patients.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

What we’re looking for:

Demonstrates exceptional attention to detail.

Maintains a high level of accuracy in a fast-paced environment.

Clear verbal and written communication skills.

Strong organisational abilities to manage appointments and patient flow.

Confidence working across multiple screens and systems.

Ability to perform shifts at all clinics as needed.

What we can offer you:

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being
• Discounted and bulk billed scans and services for you and your family

Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network

Workplace Experience

• Collaborative and inclusive team
• Free parking onsite and a quick walk to trains/buses
• Lots of uniform options to suit your preferences at no cost to you with annual top ups
• Industry-competitive salary and benefits package
• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.