Medical Receptionist

Work Initiatives; Randwick; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Wellbeing benefits

Fitness passport (gym access)

Learning and development

Career opportunities

Training provided

Uniform options

Job summary

I-MED Radiology in Randwick and Bondi is seeking a Medical Receptionist to be the first point of contact for our patients. The role involves 8.5 hour shifts from Monday to Friday, across a 9 day fortnight, with start times around 7:30am.

You will greet patients, manage check-in procedures, handle calls and emails, advise on pre-scan preparations, and assist with billing for private, Medicare, workers compensation, and DVA. A strong customer service background is essential.

Qualifications

• Clear and professional verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Confidence working across multiple screens and systems.
• A strong background in customer service or reception.

Responsibilities

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

Skills

Clear communication

Organisational skills

Multi-system navigation

Customer service

Job description

Job Description We are currently seeking a Medical Receptionist to join our team in Randwick and Bondi. The role involves 8.5 hour shifts from Monday to Friday between the hours of 7 :30am-6:00pm.

This is a full-time position, offering a 9 day fortnight.

Role Overview

As a Medical Receptionist, you will be the first point of contact for our patients.

Your Responsibilities

Greeting patients warmly and assisting with check-in procedures.

Answering emails and phone calls promptly and handling inquiries professionally. Advising patients of preparation prior to relevant scans. Billing procedures – private, Medicare, workers compensation, and DVA.

Collaborating with clerical and technical staff, radiologists, and referrers.

What We’re Looking

• Clear and professional verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Confidence working across multiple screens and systems.
• A strong background in customer service or reception.

What

We Can Offer You

• Wellbeing benefits
• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being
• Discounted and bulk billed scans and services for you and your family
• Learning and development
• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network
• Workplace Experience
• Collaborative and inclusive team
• Free street parking and a quick walk to trains and buses
• Lots of uniform options to suit your preferences at no cost to you with annual top ups

Compensation

Industry-competitive salary and benefits package Annual Remuneration Review With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

Applicants must have permanent work rights in Australia to be considered for this position.

About Us

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care. Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.