Medical Receptionist

I Med; Sydney; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Wellbeing benefits

Discounted scans

Bulk billed scans

Free parking

Uniforms provided

Career development

Overtime opportunities

Annual pay review

Job summary

I-MED Radiology is seeking a Medical Receptionist in Sydney for a full-time role. You will be the first point of contact for patients, handling check-ins, inquiries, and preparatory guidance for scans.

Responsibilities include billing across private, Medicare, workers compensation, and DVA, and collaborating with radiologists and staff to ensure smooth patient flow and service delivery.

Qualifications

• Clear verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Confidence working across multiple screens and systems.

Responsibilities

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

Skills

Clear verbal and written communication

Strong organisational abilities

Multiscreen proficiency

Job description

The role is a full time working Monday to Friday, between 8am-5pm, and a rotational Saturday shift from 8:45am to 12pm.

Role Overview:

As a Medical Receptionist, you will be the first point of contact for our patients.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

What we’re looking for:

• Clear verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Confidence working across multiple screens and systems.

What we can offer you:

Wellbeing benefits

• Supportive management that values your well-being
• Discounted and bulk billed scans and services for you and your family

Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network
• Opportunity for position growth – gain more responsibilities with experience

Workplace Experience

• Collaborative and inclusive team
• Free onsite and street parking
• Lots of uniform options to suit your preferences at no cost to you with annual top ups

Compensation

• Industry-competitive salary and benefits package
• Annual Remuneration Review
• Optional weekend overtime work to maximize your earning potential

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.