Medical Receptionist

I Med; Armidale; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Fitness passport

Free parking onsite

Uniforms provided with annual top ups

Comprehensive training

Career opportunities across our Networ

Annual remuneration review

Job summary

I-MED Radiology in Armidale is seeking a Medical Receptionist to be the first point of contact for patients and contribute to a positive, professional patient experience. This casual role offers shifts from Monday to Friday, 8.00am–5.00pm, with schedules determined by operational requirements.

You will greet patients, handle check-in, inquiries, and billing across private, Medicare, workers compensation, DVA, and hospital services, while collaborating with clinicians and staff to ensure smooth

Qualifications

• Clear verbal and written communication skills.
• Experience with interventional bookings and procedures.
• Ability to work in a fast-paced environment.
• Strong organisational abilities to manage appointments and patient flow.

Responsibilities

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, DVA, hospital billing and private health fund billings.
• Collaborating with clerical and technical staff, radiologists, and referrers.

Skills

Clear communication

Multi-screen experience

Interpersonal skills

Fast-paced environment

Job description

Join our friendly team in Armidale as a Medical Receptionist. This casual role offers shifts from Monday to Friday, between the hours of 8.00am-5.00pm, with schedules determined by operational requirements.

As a Medical Receptionist, you will be the first point of contact for our patients, playing an important role in creating a positive and professional patient experience.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, DVA, hospital billing and private health fund billings.
• Collaborating with clerical and technical staff, radiologists, and referrers.

What we’re looking for:

• Previous experience in the medical industry would be highly advantageous.
• Clear verbal and written communication skills.
• Experience with interventional bookings and procedures.
• Ability to work in a fast-paced environment.
• Strong organisational abilities to manage appointments and patient flow.
• Relevant reception experience.
• Confidence working across multiple screens and systems.

What we can offer you:

Wellbeing benefits

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being

Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network
• Opportunity for position growth – gain more responsibilities with experience

Workplace Experience

• Collaborative and inclusive team
• Free parking onsite and street parking
• Lots of uniform options to suit your preferences at no cost to you with annual top ups

Compensation

• Industry-competitive salary and benefits package
• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.