Medical Receptionist

Ophthalmology Practice; Strathfield; Sur place; AUD 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Supportive team culture

Comprehensive training

Modern specialist practice

Career growth opportunities

Long-term position

Résumé du poste

Ophthalmology Practice is a specialist ophthalmology clinic seeking a friendly and organized Medical Receptionist to join our team in NSW. You’ll handle front-desk duties, coordinate appointments and assist with billing in a busy specialist setting.

The role suits someone with customer service experience, strong communication skills, and the ability to work both independently and as part of a team. Monday–Wednesday availability is favored.

Qualifications

• Experience in front-facing customer service roles.
• Strong typing and accurate data entry abilities.
• Proficient with Microsoft Word and Excel.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Detail-oriented with accuracy in a fast-paced environment.

Responsabilités

• Greet patients and provide outstanding customer service.
• Manage appointments and surgeries scheduling.
• Answer telephone and email inquiries.
• Process patient registrations and billing.
• Handle Medicare, DVA and private health fund claims.
• Liaise with patients, doctors and other healthcare providers.
• Perform general administrative tasks.

Connaissances

Customer service

Typing

Data entry

MS Word

MS Excel

Communication skills

Team player

Attention to detail

Outils

MS Word

MS Excel

Description du poste

We are a specialist ophthalmology practice dedicated to providing exceptional patient care. We are looking for a friendly, organised and motivated Medical Receptionist to join our supportive team.

Join Our Team – Medical Receptionist

We are a specialist ophthalmology practice dedicated to providing exceptional patient care. We are looking for a friendly, organised and motivated Medical Receptionist to join our supportive team.

About the Role

As the first point of contact for our patients, you will play an important role in creating a welcoming and professional experience. This position involves a combination of reception, administration and patient coordination duties in a busy specialist medical practice.

Employment Type

Permanent Part-Time or Full Time

Hours

Approximately 140-152 hours per 4-week roster (approximately 32-42 hours per week).

Essential Requirements

• Must be available to work every Monday, Tuesday and Wednesday
• Ability to commence work at 7:45 am
• Current Australian working rights

Key Responsibilities

• Greeting patients and providing outstanding customer service
• Booking and managing appointments and surgeries
• Answering telephone and email enquiries
• Processing patient registrations and billing
• Managing Medicare, DVA and private health fund claims
• Liaising with patients, doctors and other healthcare providers
• General administrative and office duties

Skills & Experience

• Previous customer service experience
• Excellent typing and data entry skills
• Strong computer skills, including Microsoft Word and Excel
• Excellent communication and interpersonal skills
• Ability to work both independently and as part of a team
• Strong attention to detail with the ability to work accurately in a fast-paced environment
• A positive, professional and caring attitude

What We Offer

• Supportive and friendly team culture
• Comprehensive training and ongoing professional development
• Modern specialist practice
• Opportunity to grow your career in specialist healthcare
• Stable, long-term position

If you enjoy helping people, thrive in a busy environment, love working as part of a collaborative team, and take pride in providing exceptional customer service, we would love to hear from you.