Medical Receptionist

Cleveland Medical; Cleveland; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Flexibility with hours

Onsite training

Job summary

Cleveland Medical is seeking an experienced Medical Receptionist for a part-time casual role. The position supports front-desk duties in a busy private practice, including greeting patients, answering calls, and coordinating appointments.

You will manage accounts and assist with general enquiries, with onsite training provided. The ideal candidate has at least 12 months in a medical receptionist role, familiarity with Best Practice software (preferred), and comfort handling TYRO, DVA, Workcover

Qualifications

• Minimum 12 months experience as a medical receptionist.
• Experience with Best Practice software (preferred).
• Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing.
• Comprehension of and dedication to patient confidentiality.
• Exceptional verbal communication and interpersonal skills.
• Reliable and punctual.

Responsibilities

• Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries.
• Experience in Best Practice
• Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• General housekeeping and upkeep of reception area and Doctors consulting rooms

Skills

Patient management

Verbal communication

Reliability & punctuality

Confidentiality

Tools

Best Practice

TYRO

DVA

Workcover

Medicare billing

Job description

Cleveland Medical is a privately owned practice that provides families with high-quality primary healthcare in a warm, inclusive and caring environment. We are committed to creating positive patient experiences, delivering exceptional care and supporting a healthy community.

About the role

We have an exciting opportunity for an ideally experienced Medical Receptionist to join our team on a part-time casual basis. Opening hours of the Practices are 7.15am to 5.30pm Monday to Friday, and Saturday 7.30am to 12pm.

Your responsibilities

• Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries
• Experience in Best Practice
• Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• General housekeeping and upkeep of reception area and Doctors consulting rooms

About you

You are an experienced Medical Receptionist that can work autonomously and efficiently. You are motivated and enthusiastic and enjoy being a part of a fun and dynamic team.

Skills & Experience:

• Minimum 12 months experience as a medical receptionist (ideal)
• Experience with Best Practice software (preferred)
• Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• Comprehension of and dedication to patient confidentiality
• Exceptional verbal communication and interpersonal skills
• Reliable and punctual

Why us?

• Flexibility with working hours
• Remuneration will be variable based on experience and qualifications
• Supportive, family-friendly and inclusive team environment
• Onsite training and development will be provided