Medical Receptionist

Ausdocs Holdings Group; Cleveland; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Onsite training

Flexible hours

Family-friendly environment

Job summary

Cleveland Medical is seeking an experienced Medical Receptionist to join our friendly team on a part-time casual basis. Practice hours are 7.15am–5.30pm Monday to Friday and 7.30am–12pm Saturdays, with onsite work.

Responsibilities include patient greeting, phone enquiries, appointment management, and processing payments using TYRO, DVA, Workcover and Medicare. You will uphold confidentiality and support a warm, efficient reception environment.

Qualifications

• 12 months experience as medical receptionist or similar is preferred.
• Experience with Best Practice software is preferred.
• Experience processing and receipting payments using TYRO, DVA, Workcover and MedicareBilling.
• Commitment to patient confidentiality and privacy.
• Excellent verbal communication and interpersonal skills.
• Punctual and reliable attendance.

Responsibilities

• Greet and welcome patients; answer phone inquiries; schedule and confirm appointments.
• Process and receipting payments with TYRO, DVA, Workcover and Medicare billing.
• Maintain reception area and Doctors consulting rooms; assist callers with general inquiries.

Skills

Reception skills

Phone handling

Patient confidentiality

Interpersonal skills

Tools

Best Practice

Job description

Cleveland Medical is a privately owned practice that provides families with high-quality primary healthcare in a warm, inclusive and caring environment. We are committed to creating positive patient experiences, delivering exceptional care and supporting a healthy community.

About the role

We have an exciting opportunity for an ideally experienced Medical Receptionist to join our team on a part-time casual basis. Opening hours of the Practices are 7.15am to 5.30pm Monday to Friday, and Saturday 7.30am to 12pm.

Your responsibilities

• Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries
• Experience in Best Practice
• Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• General housekeeping and upkeep of reception area and Doctors consulting rooms

About you

You are an experienced Medical Receptionist that can work autonomously and efficiently. You are motivated and enthusiastic and enjoy being a part of a fun and dynamic team.

Skills & Experience:

• Minimum 12 months experience as a medical receptionist (ideal)
• Experience with Best Practice software (preferred)
• Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• Comprehension of and dedication to patient confidentiality
• Exceptional verbal communication and interpersonal skills
• Reliable and punctual

Why us?

• Flexibility with working hours
• Remuneration will be variable based on experience and qualifications
• Supportive, family-friendly and inclusive team environment
• Onsite training and development will be provided